Restaurant General Manager

• Provide leadership and instill a culture and work environment based upon respect
• providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment
• Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage, events, and rooms quality, cleanliness and sanitation
• Implement overall food & beverage strategy that aligns with organizational policies and goals
• Develop and recommend the annual budget, marketing plans and objectives and manage within those approved plans
• Monitor and analyze cost center financial performance and contribution to club’s profitability
• Implement and maintain F&B marketing and other marketing activities and club programming initiatives
• Hire, train, empower, coach and counsel, and performance reviews
• Manage payroll, reports, forecasts, inventory and budget for the restaurant
• Introduce procedures to increase member and employee satisfaction
• Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House
• Assume 100% responsibility for the quality of services provided
• Perform purchasing and inventory responsibilities on a daily/weekly basis
• Fill in where needed to ensure guest service standards and efficient operations
• Continually strive to develop the staff in all areas of managerial and professional development
• Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members
• Assist in creating a dynamic menu for all outlets that evolve and changes on a regular basis
• Investigate and resolve member complaints regarding food quality and service
• Assume additional tasks assigned to you by your direct supervisor or any manager of The ‘Quin

• At least 3-5 years of progressive experience as a Restaurant General Manager
• Startup/opening of luxury hotel/restaurant experience preferred
• Service oriented style with exquisite professional presentations skills
• Ability to lead and grow a team of managers
• Experience managing and developing teams
• Results-driven leader who is fearless about execution, is creative, can champion a vision and roadmap, and is not afraid to dig into the details
• A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
• Excellent oral and written communication skills in English
• Proficiency in additional languages a plus
• Detail oriented, excellent prioritization, time management, organizational and follow up skills
• Demonstrated ability for process excellence and project management
• Experience implementing new F&B concepts
• Ability to read and understand P&L reports and make strategic decisions based on financial data
• Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
• Open availability and flexibility to work according to the needs of the business
• Comfortable with WORD, PowerPoint and Excel
• High School Diploma or equivalent required
• Bachelor’s degree preferred

• Startup/opening of luxury hotel/restaurant experience preferred
• Proficiency in additional languages a plus
• Bachelor’s degree preferred

Potential Bonus