Restaurant Front of House / Service Manager Job at O'Charley's (Dickson)

Front of House Manager

Front of House Manager role in Leeds City Centre, playing a pivotal role in shap...

Location

United Kingdom , Leeds

Salary:

27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experience in Front of House, customer experience, hospitality, or a related field
Strong relationship-building skills and a flair for complaint resolution
Excellent telephone etiquette and email communication skills
A proactive approach to property management and concierge services

Job Responsibility

Enhance Customer Experiences: Identify innovative opportunities to elevate customer services and deliver them at the highest standards
Warm Welcomes: Provide a warm hospitality-style welcome and a fond farewell to everyone
Immaculate Presentation: Ensure front-of-house areas are always presented to perfection
Support the Building Manager: Assisting with administration and facilities tasks as needed
Relationship Building: Develop professional relationships with clients, occupiers, and stakeholders
Complaint Resolution: Address complaints with prompt resolutions, escalating when necessary
Concierge Services: Offer concierge services, such as dry-cleaning pickups, restaurant reservations, and transportation arrangements
Communication: Respond to telephone and email enquiries professionally, ensuring follow-ups as required

Fulltime

Senior Restaurant Manager

We are Company of Cooks, and we believe brilliant food and drink starts with bri...

Location

United Kingdom , London

Salary:

40000.00 - 50000.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Proven experience in a management role within high-end or fast-paced restaurant environments
Strong leadership and people management skills, with a focus on mentorship and development
In-depth understanding of restaurant operations, service standards, and cost control
Excellent communication and problem-solving skills with a calm, proactive attitude
Strong financial acumen, including labour and P&L management
Passionate about hospitality, team culture, and delivering outstanding guest experiences

Job Responsibility

Work with the GM to maximise sales at the relevant site
Lead, inspire, and manage the front-of-house team to deliver exceptional, warm, and professional service
Oversee day-to-day operations, ensuring smooth service flow and adherence to brand and service standards
Develop and implement training and development plans to nurture a high-performance team
Monitor financial performance, including labour costs, budgets, and targets, to drive efficiency without compromising service
Handle guest relations with a hands-on, solutions-focused approach, maintaining a positive and engaged atmosphere
Coordinate closely with the kitchen and senior management team to ensure seamless collaboration
Take charge of recruitment, onboarding, and staff scheduling to ensure optimal coverage and team morale
Uphold health & safety and food hygiene standards at all times
Contribute to building a workplace culture that values professionalism, inclusion, and continuous improvement

What we offer

Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Eye care
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme

Fulltime

Restaurant Manager

SURE TIME PTY LTD (t/a Hoodburger) is an established hospitality business operat...

Location

Australia , Duncraig

Salary:

76000.00 - 80000.00 AUD / Year

11 Recruitment

Expiration Date

Until further notice

Requirements

Degree or diploma in hospitality, Business or related field
At least 2 years’ experience in hospitality management or similar leadership roles
Strong staff-supervision and rostering skills
Knowledge of food safety, WHS, and hospitality compliance standards
Excellent customer-service and communication skills
Ability to work in a fast-paced, high-volume environment
Proven experience in stock control, cash handling, and operational administration

Job Responsibility

Overseeing daily restaurant operations and ensuring consistent service standards
Supervising, training, and leading front-of-house and back-of-house teams
Managing staff rosters, performance, and shift operations
Ensuring compliance with food safety, hygiene regulations, and workplace health and safety requirements
Monitoring inventory, ordering stock, and managing supplier relationships
Handling customer enquiries, feedback, and resolving issues professionally
Managing cash handling, daily reconciliations, and basic financial reporting
Overseeing opening and closing procedures, equipment checks, and venue presentation
Supporting marketing promotions, new product rollouts, and operational improvements

Fulltime

Front of House Coordinator

Become a founding member of the Customer Experience Community team at a brand-ne...

Location

United Kingdom , Leeds

Salary:

27000.00 - 29000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Experience in customer experience, hospitality, or a related field
Strong relationship-building skills and a knack for complaint resolution
Proficiency in social media engagement and community outreach
Excellent telephone etiquette and email communication skills
A proactive approach to property management and concierge services.

Job Responsibility

Enhance Customer Experiences: Identify innovative opportunities to elevate customer services and deliver them at the highest standards
Warm Welcomes: Provide a warm hospitality-style welcome and a fond farewell to everyone
Immaculate Presentation: Ensure front-of-house areas are always presented to perfection
Community Engagement: Collaborate with local businesses, community groups, and Leeds City Council to enrich the community
Relationship Building: Develop professional relationships with clients, occupiers, and stakeholders
Complaint Resolution: Address complaints with prompt resolutions, escalating when necessary
Concierge Services: Offer concierge services, such as dry-cleaning pickups, restaurant reservations, and transportation arrangements
Communication: Respond to telephone and email inquiries professionally, ensuring follow-ups as required.

Fulltime