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This role ensures the delivery of an exceptional experience that aligns with Four Seasons’ standards of service and quality. You will manage daily operations of the restaurant and maintain high standards of product knowledge, consistency, and guest engagement. Working closely with the Assistants and Director of Food & Beverage and other Managers, you will play a key role in driving the success of the food and beverage while fostering a culture of excellence and collaboration within the team.
Job Responsibility:
Lead all aspects of team management, including hiring, training, supervising, and conducting performance evaluations to build a high-performing, guest-focused team
Collaborate with culinary and F&B leadership on menu development, marketing strategies, and addressing guest feedback to enhance overall experience
Drive financial performance through revenue forecasting, payroll preparation, cost control, and implementing strategies to improve profitability
Control costs through effective scheduling, budgeting, purchasing decisions, and inventory management
Implement and monitor cost control measures
Observe operations and make recommendations for improvements in facilities and equipment as needed
Maintain high visibility within the operation
Provide recognition and motivate team members
Handle special requests with dedication to ensuring an attentive and distinctive guest experience
Ensure operational excellence by maintaining consistent service standards, anticipating supply needs, and monitoring the condition of facilities and equipment
Act as a guest relations ambassador, promoting positive public relations and resolving complaints with professionalism and care
Requirements:
Minimum of 3 to 5 years of relevant experience Food & Beverage management, supported by a bachelor’s degree
Extensive restaurant leadership experience in luxury hotels, stand-alone restaurants, or restaurant groups
Strong financial and analytical acumen, including budgeting, forecasting, and cost-control expertise
Hands-on, solution-oriented approach with a proactive, can-do attitude and ability to take ownership of tasks
Creative and entrepreneurial mindset, bringing flair and innovation to enhance guest experiences and stay ahead of industry trends
Exceptional communication and interpersonal skills, with fluency in English and the ability to thrive in a fast-paced, high-standard environment
Integrity and passion for hospitality, committed to delivering outstanding guest service and maintaining excellence in every detail
Strong knowledge of wines, spirits, and mixology, with a passion for innovation and hospitality
Excellent leadership, organizational, and communication skills
Ability to manage costs, inventory, and supplier relations effectively
Flexibility, adaptability, and the ability to perform under pressure in a fast-paced environment
A genuine passion for service excellence and creating memorable guest experiences
Willing to work a flexible schedule and holidays
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide