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Content Manager – Lake Nona (Orlando, FL). Join a respected hospitality group with a fast-growing portfolio of restaurant and hospitality concepts. This is an opportunity to lead marketing strategy and execution for over 18 dynamic food and beverage venues, driving tangible results in guest experience and revenue, with strong leadership support and space for meaningful impact.
Job Responsibility
Lead annual marketing strategy, planning, and execution across restaurant and hospitality venues
Oversee digital performance channels: websites, CRM, paid media, and analytics infrastructure
Develop and evolve brand voice and storytelling frameworks across all guest touchpoints
Own first-party data strategy and lifecycle marketing (email, SMS, loyalty) to increase guest acquisition and value
Direct social media, content creation, influencer, and food media partnerships
Develop scalable local marketing programs and support integrated campaigns for events, launches, and business initiatives
Manage agency/vendor relationships, national marketing budget, and ensure all programs are tracked and measured for business impact
Requirements
10+ years of hospitality marketing experience, with restaurants strongly preferred
Proven track record across multiple concepts, locations, or brands
Strong hands-on digital and web management expertise
Proficiency in GA4 setup, tagging, dashboarding, and analytics reporting
Deep understanding of SEO, website performance, conversion optimization, and digital customer journeys
Experience with website CMS platforms (WordPress preferred
Divi a plus)
Knowledge of CRM, loyalty, email, and SMS marketing strategy
Familiarity with AI-powered content and marketing automation tools
Demonstrated leadership experience with internal teams and vendors
Excellent communication skills across executives, operations, and creative partners
Success developing loyalty programs that drive acquisition, retention, and guest lifetime value
Nice to have
Multi-brand, portfolio, or multi-unit hospitality marketing experience
Experience integrating digital performance with broader brand and campaign strategy
Understanding of restaurant and hospitality technology platforms (reservations, email, SMS, delivery, and reputation management)
Ability to balance brand standards with operational realities and speed
What we offer
Competitive salary commensurate with deep hospitality marketing leadership
Hybrid work model (4 days in office, 1 day remote)
Opportunity to lead strategy across a diverse, growing restaurant portfolio