Restaurant & Bakery Host/Cashier Job at Perkins Restaurant & Bakery (Little Falls)

Job Description

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too!

Job Responsibility

Provides friendly and efficient service to guests according to company policies, procedures, programs and performance standards
Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty
Controls the flow of business in the dining room so guests feel welcome and comfortable
Check out Guests at the register
Provides genuine hospitality to each guest ensuring their dining experience is highly satisfactory
Opens the door as guests enter and leave the building
Uses greeting, seating and waiting list procedures
Seats guests in a friendly and timely manner in person or on telephone
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
Completes wait sheets
Greet and Seat – Welcome new Guests as they arrive and show them to their seats
Make a friendly first impression
Describe features, soup of the day, etc
Take Cash – Check out Guests at the register
Ask Guests, “How was your meal and service?”
Thank Guests and invite them to return
Hospitality – Move through the dining room regularly and ensure Guests have all items needed
Be attentive – make Guests feel special
Sell Bakery – Offer specific suggestions for take-out bakery items
Efficiently package to-go orders
Clean – Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift
Ensures menus are clean
Processes To-Go orders
Maintains guests’ needs throughout their dining experience by assisting servers with pre bussing procedures
Sweeps floor around tables to assist servers were needed
Performs side work during shift downtime including but not limited to
rolling silverware, restocking cleaning works stations and bussing tables, etc
Provides assistance to all servers and bus persons in order to execute service standards
Ensures 100% guest satisfaction on every visit
Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems
Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration

Requirements

Basic skills such as sanitation, safety, and customer service can be taught through in house training
None

What we offer

Opportunity for advancement
401(k)
Employee discounts
Medical
Dental
Vision
Wellness Program
Life Insurance
Disability Insurance
401k
Health Savings Account
Employee Assistance Program
Employee Discount Program
Vacation/Sick Time Benefits
Travel Accident Insurance
Discounted Tuition
Waived Application Fee
Deferred Tuition
Complimentary Course
& More!

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Restaurant & Bakery Host/Cashier

Job Description

Job Responsibility

Requirements

What we offer

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