Restaurant Assistant Manager Job at Tim Hortons UK & Ireland Ltd. (Warrington)

Restaurant Assistant Manager

Tim Hortons UK & Ireland Ltd.

Location:
United Kingdom , Warrington

Category:
Gastronomy

Contract Type:
Not provided

Salary:

30000.00 GBP / Year

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Job Description:

Tim Hortons has an ever-growing presence in the UK. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Shift / Floor Manager to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with a competitive salary, with the opportunity to grow with us and carve a glorious career.

Job Responsibility:

Support the Restaurant Manager
Lead by example treating customers as top priority
Be customer focused in all areas of the restaurant operations
Accurate staff scheduling that meets customer demand
Support the whole team to maintain operational efficiency
Conduct regular store walks, in the eyes of the customer
Encourage staff to share suggestions and concerns
Provide feedback to all members of the team on performance, sets goals and objectives & provide support and guidance
Create a positive teamwork ensuring that all employees are treated with dignity and respect and are free from discrimination
Performance management when necessary, working with the HR Department
An in-depth understanding of sales, popular products, peak trade times, and adjusts accordingly
Ensure all products are correctly merchandised and at sufficient levels and all aspects of the marketing campaigns
Coach employees to up sell and suggestive sell to customers
Constantly evaluate where the restaurant could improve
Based on employee incentives to bring employees focus to continuous improvement
Key Performance Indicators, such as sales, employee turnover, Food safety and Health & Safety standards
Set the example for your team by keeping a cool head under pressure
Weekly stock orders and ensure that all incoming orders are checked for quality
Maintenance schedule for all equipment for preventative maintenance and calibration purposes
Optimal inventory
Opening and closing procedures
Maintaining operational standards/cleanliness within the restaurant, such as food quality, food hygiene standards, customer experience, speed of service and hospitality
Health and Safety program in the restaurant, focusing on the accurate and prompt reporting of any accidents or incidents to the Regional Manager
Be available at the times to work a variety of shifts as part of the management team

Requirements:

Previous experience of running restaurants
A flexible and disciplined approach to work
Experience of working in a food environment would be advantageous but not essential
Able to work as part of a team and on their own
Have a reasonable standard of numeracy and literacy
To maintain a high level of food hygiene and food safety
Experienced of handling customer complaints
To maintain a positive Health and Safety procedures and instructions are followed
Previous experience in the Restaurant & Customer Service sector within a dynamic, fast paced environment
Excellent communication skills
Flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends)
Great leader and positive team player

Nice to have:

Experience of working in a food environment would be advantageous
Passion for leading a dynamic team
Thrive on customer satisfaction
Healthy obsession with coffee

What we offer:

Eligible for Bonus Scheme
Competitive salary
Opportunity to grow and carve a glorious career

Additional Information:

Job Posted:
January 22, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Tim Hortons UK & Ireland Ltd. - All Job Offers

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