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Restaurant Assistant Manager

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Tim Hortons UK & Ireland Ltd.

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Location:
United Kingdom , Warrington

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Category:
Gastronomy

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year
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Job Description:

Tim Hortons has an ever-growing presence in the UK. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Shift / Floor Manager to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with a competitive salary, with the opportunity to grow with us and carve a glorious career.

Job Responsibility:

  • Support the Restaurant Manager
  • Lead by example treating customers as top priority
  • Be customer focused in all areas of the restaurant operations
  • Accurate staff scheduling that meets customer demand
  • Support the whole team to maintain operational efficiency
  • Conduct regular store walks, in the eyes of the customer
  • Encourage staff to share suggestions and concerns
  • Provide feedback to all members of the team on performance, sets goals and objectives & provide support and guidance
  • Create a positive teamwork ensuring that all employees are treated with dignity and respect and are free from discrimination
  • Performance management when necessary, working with the HR Department
  • An in-depth understanding of sales, popular products, peak trade times, and adjusts accordingly
  • Ensure all products are correctly merchandised and at sufficient levels and all aspects of the marketing campaigns
  • Coach employees to up sell and suggestive sell to customers
  • Constantly evaluate where the restaurant could improve
  • Based on employee incentives to bring employees focus to continuous improvement
  • Key Performance Indicators, such as sales, employee turnover, Food safety and Health & Safety standards
  • Set the example for your team by keeping a cool head under pressure
  • Weekly stock orders and ensure that all incoming orders are checked for quality
  • Maintenance schedule for all equipment for preventative maintenance and calibration purposes
  • Optimal inventory
  • Opening and closing procedures
  • Maintaining operational standards/cleanliness within the restaurant, such as food quality, food hygiene standards, customer experience, speed of service and hospitality
  • Health and Safety program in the restaurant, focusing on the accurate and prompt reporting of any accidents or incidents to the Regional Manager
  • Be available at the times to work a variety of shifts as part of the management team

Requirements:

  • Previous experience of running restaurants
  • A flexible and disciplined approach to work
  • Experience of working in a food environment would be advantageous but not essential
  • Able to work as part of a team and on their own
  • Have a reasonable standard of numeracy and literacy
  • To maintain a high level of food hygiene and food safety
  • Experienced of handling customer complaints
  • To maintain a positive Health and Safety procedures and instructions are followed
  • Previous experience in the Restaurant & Customer Service sector within a dynamic, fast paced environment
  • Excellent communication skills
  • Flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends)
  • Great leader and positive team player

Nice to have:

  • Experience of working in a food environment would be advantageous
  • Passion for leading a dynamic team
  • Thrive on customer satisfaction
  • Healthy obsession with coffee
What we offer:
  • Eligible for Bonus Scheme
  • Competitive salary
  • Opportunity to grow and carve a glorious career

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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Tim Hortons UK & Ireland Ltd. - All Job Offers
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