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Marriott Bonvoy Logo Marriott Bonvoy · Gastronomy

Restaurant Assistant Manager

China, Shanghai Employment contract · Job Posted June 19, 2025
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Job Description

The ADD Restaurant Assistant Manager at The Shanghai EDITION is responsible for leading a team to provide exceptional service and ensuring operational excellence for the restaurant. This position requires collaboration with staff, adherence to company standards, and fostering a welcoming atmosphere for guests.

Job Responsibility

  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met
  • inspect grooming and attire of staff and rectify deficiencies
  • complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • inspect storage areas for organization, use of FIFO, and cleanliness
  • complete scheduled inventories and stock and requisition necessary supplies
  • monitor dining rooms for seating availability, service, safety, and well-being of guests
  • complete work orders for maintenance repairs
  • assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process
  • follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to the manager
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information and protect company assets
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • speak with others using clear and professional language
  • develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • ensure adherence to quality expectations and standards
  • identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
  • read and visually verify information in a variety of formats
  • visually inspect tools, equipment, or machines
  • stand, sit, or walk for an extended period of time or for an entire work shift
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
  • grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
  • move through narrow, confined, or elevated spaces
  • move up and down stairs and/or service ramps
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • perform other reasonable job duties as requested by supervisors

Requirements

  • High school diploma or G.E.D. equivalent
  • at least 2 years of related work experience
  • at least 1 year of supervisory experience

What we offer

  • Equal opportunity employer
  • access to opportunities
  • environment valuing diversity and inclusion
  • no discrimination on protected bases
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