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Restaurant and Cafe Manager

United Kingdom, London Employment contract 34000.00 GBP / Year · Job Posted May 28, 2026
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Job Description

We are looking for a candidate experienced in a quick service Restaurant environment and Cafe management to join the team at London Zoo. London Zoo is a world‑famous conservation zoo set in the heart of Regent’s Park, offering visitors a unique chance to connect with wildlife in an inspiring and historic setting. At Benugo, we enhance the visitor experience by operating welcoming cafés across the site, providing freshly prepared food, quality barista coffee, and a relaxing place to pause during the day. Our cafés are designed to suit families, individuals, and groups, offering convenient, high‑quality refreshments that complement a memorable visit to London Zoo.

Job Responsibility

  • supervise, manage and motivate the team
  • ensure the operation runs smoothly
  • ensure customers experience is always maintained to the highest standard
  • continuously work towards improving sales and service
  • support and manage team performance through ongoing evaluations, listening, training, and mentoring
  • ensure high levels of Food and Health & Safety are always maintained

Requirements

  • experienced in a quick service Restaurant environment and Cafe management
  • good food and beverage knowledge
  • outstanding customer service and leadership skills

What we offer

  • free lunch on shift
  • free tea and coffee at any Benugo location
  • monthly allowance to use at any Benugo location
  • life assurance
  • enhanced maternity and paternity leave pay
  • company sick leave
  • company annual leave
  • opportunity to develop and further your career
  • employee discounts at several retailers (via Perkbox app) and fitness providers
  • access to Employee Assistance Programme and trained Mental Health First Aiders

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