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As Restaurant and Bars Manager with Apex Hotels, you will possess excellent attention to detail, be creative and innovative with the vision to capitalise on sales opportunities. You will be committed to building and developing the team. You will pride yourself on creating an exceptional experience for our customers, ensuring that the highest level of customer care is delivered by the team. You will be friendly and approachable; you will go the extra mile for our guests; you will provide highly consistent good service and you will lead by example.
Job Responsibility
Coordinating and directing employees to ensure the delivery of excellent customer service within the restaurant and bar areas
Responsible for the day to day operation of the Restaurant and bar
incorporating breakfast, lunch and dinner service, room service and also catering for larger parties
Maximising sales, profits and customer satisfaction
Controlling the food and beverage budget, in relation to occupancy, departmental expenses and staff rota's
Recruitment and staff training
Plan Rotas and Holidays according to business levels and Function requirements ensuring we consistently deliver a high standard of service during busy periods, reducing wage costs during low demand periods
Create a team environment that promotes good employee morale and ensures a high level of commitment, engagement and pride in the department and hotel
Requirements
Experience at management level in the Food/Bar service sector
In-depth knowledge of Restaurant and Bar functions including stock control, cellar management, Restaurant operation, bar operation and customer service
Previous experience in recruitment, coaching, training and performance management of staff
Excellent understanding of Licensing Law, Health & Safety and Allergen Legislation, ideally a Personal License holder or suitably qualified
What we offer
29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family