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At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards. Shows quests genuine hospitality while providing them with a memorable experience. Look like a professional and show sincerity with a positive, friendly attitude. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty.
Job Responsibility:
Provides friendly and efficient service in a timely manner to guests
Shows guests genuine hospitality
Performs all duties to maximize guest satisfaction
Greets guest in a courteous and respectable way
Offers menu suggestions, answers questions and anticipates guests’ needs
Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature
Deliver Perkins Service – Show a desire to please with your genuine hospitality
Actively engage Guests who have concerns and remedy them
Ensure that each Guest is 100% satisfied
Keep tables/station, pantry line area and dining room common areas clean
Complete assigned Perkins cleaning system duties
Attends to any additional guests’ needs or requests
Maintains dining area – pre-bussing, detailing etc
Maintains cleanliness of his/her stations and pantry
Performs side work during shift downtime including but not limited to
rolling silverware, restocking cleaning works stations and bussing tables
Executes the service cycle and team responsibilities
Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems
Keeps General Manager and Manager on Duty informed of problems and/or issues
Processes Orders
Writes guest check and/or operates POS equipment
Anticipates, identifies and corrects system breakdowns
Assists Team Members
Maintains service stations, garnish line, service bar and common areas
Restocks service station with glasses, tea, ice and plates
Restocks garnish line
Fills condiments
Sorts, polishes and rolls silverware
Cleans mirrors and artifacts
Runs food for all servers to ensure hot food is served hot
Maintains cleanliness of dining room, and pantry area
Requirements:
Reports to work well-groomed, in clean and proper uniform
Practices good personal hygiene
Must be able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes and utilize peripheral vision
Must be able to communicate clearly
Must have high level of mobility/flexibility
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment
Must be able to fit through openings 30” wide
Must be able to work irregular hours under heavy pressure/stress
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet