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Response Roster Clerk

Australia, Illawarra Employment contract 29.49 AUD / Hour · Job Posted April 23, 2026
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Job Description

In this role, you will report to the Roster Team Leader and be responsible for the response rostering process. Engaging in effective and efficient communication to address covering staff absence, this includes re-rostering and responding to changes as they arise. You will liaise with staff and managers in a communication style relevant to the event, this will be through face-to-face, phone, text message and email.

Job Responsibility

  • Reporting to the Roster Team Leader
  • Responsible for the response rostering process
  • Engaging in effective and efficient communication to address covering staff absence, including re-rostering and responding to changes as they arise
  • Liaising with staff and managers in a communication style relevant to the event, through face-to-face, phone, text message and email

Requirements

  • The availability to work within the hours of 1:30pm- 8pm Monday-Friday, and 5:30am- 8pm on alternate weekends
  • High level of knowledge and experience working in a rostering or scheduling role within a complex, fast paced and multidisciplinary 24/7 industry
  • Well-developed capacity to manage the competing demands of a busy environment, work to deadlines and maintain attention to detail
  • A sound working knowledge of Enterprise agreement interpretation and fatigue management principles
  • Extensive knowledge of Rostering, Payroll process and Time Capture systems including experience undertaking system administration functions to keep the Rostering system up to date
  • Demonstrate effective communication skills and the ability to liaise with staff and managers to coordinate shifts

What we offer

  • Hourly rate – $29.49 + super + casual loading + penalty rates for afternoons, nights and weekends
  • Career break schemes, additional purchased leave and more
  • Commitment to on-going professional and career development
  • Subsidised access to your local gym and 200+ more across the country with a Fitness Passport
  • 24/7 access to mental, physical, social and financial support via the LifeWorks app

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