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Responsible for ensuring consistent/perfect service to our customers by solving short- and mid-term supply challenges. Being a complexity champion, response planning manager uses continuous improvement and digital solutions to step-up business delivery. Armed with a problem-solving mindset and technological dexterity, the planner is able to prioritize tasks according to business needs.
Job Responsibility:
Point of contact to inform Business Partner of stock unavailability and recovery timelines
Discuss issues and constraints with Customer Service, Business Operations Organization
Manage crisis – Product availability, Quality issues, microbiological issues, etc.
Feedback to Market Collaboration Planners on risks & opportunities
Collaborate with Supply Planner on service and inventory tradeoff for short term horizon using scenario Planning
Collaborate with Distribution Requirement Planner (DRP) for service improvement in short term horizon
Participate in Plan meetings on Demand-Supply Review
Monitor & action waste prevention – Finished Goods, Packing and Raw
Be the point of contact with innovations and strategic planning (includes C4G activities)
Requirements:
Bachelor’s degree in Operations / Supply Chain or equivalent experience
2-3 years of relevant experience in Supply Planning, Customer Service, Inventory Planning or Distribution Planning
Proficiency using MS Excel, PowerPoint, Power BI
Rapid Response, SAP System knowledge is preferred
Demonstrated strong stakeholder management skills in previous role(s)
Strong communication skills with an ability to deliver complex information to a variety of audiences with impact
Creative mindset with the ability to look at a problem with a number of different perspectives and ideas for a solution
What we offer:
Bonus eligible
Long-Term Incentive (LTI) eligible
Eligible to participate in benefits plan (health insurance, retirement savings, life insurance, disability, parental leave, sick leave, paid vacation and holidays, voluntary benefits)