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Unilever Logo Unilever · -

Response Planner

United States, Hoboken 69360.00 - 104040.00 USD / Year · Job Posted January 18, 2026
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Job Description

Responsible for ensuring consistent/perfect service to our customers by solving short- and mid-term supply challenges. Being a complexity champion, response planning manager uses continuous improvement and digital solutions to step-up business delivery. Armed with a problem-solving mindset and technological dexterity, the planner is able to prioritize tasks according to business needs.

Job Responsibility

  • Point of contact to inform Business Partner of stock unavailability and recovery timelines
  • Discuss issues and constraints with Customer Service, Business Operations Organization
  • Manage crisis – Product availability, Quality issues, microbiological issues, etc.
  • Feedback to Market Collaboration Planners on risks & opportunities
  • Collaborate with Supply Planner on service and inventory tradeoff for short term horizon using scenario Planning
  • Collaborate with Distribution Requirement Planner (DRP) for service improvement in short term horizon
  • Participate in Plan meetings on Demand-Supply Review
  • Monitor & action waste prevention – Finished Goods, Packing and Raw
  • Be the point of contact with innovations and strategic planning (includes C4G activities)

Requirements

  • Bachelor’s degree in Operations / Supply Chain or equivalent experience
  • 2-3 years of relevant experience in Supply Planning, Customer Service, Inventory Planning or Distribution Planning
  • Proficiency using MS Excel, PowerPoint, Power BI
  • Rapid Response, SAP System knowledge is preferred
  • Demonstrated strong stakeholder management skills in previous role(s)
  • Strong communication skills with an ability to deliver complex information to a variety of audiences with impact
  • Creative mindset with the ability to look at a problem with a number of different perspectives and ideas for a solution

What we offer

  • Bonus eligible
  • Long-Term Incentive (LTI) eligible
  • Eligible to participate in benefits plan (health insurance, retirement savings, life insurance, disability, parental leave, sick leave, paid vacation and holidays, voluntary benefits)
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