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The role of Responsable IKEA Business involves acting as a partner to local businesses, promoting IKEA as a go-to brand for professional furnishing solutions. The job centers on driving sales and profitability while ensuring customer satisfaction for B2B clients both in-store and online. Duties include managing a dedicated team, developing strategies in alignment with national goals, analyzing business performance, networking with local economic stakeholders, managing projects, and driving overall financial performance.
Job Responsibility:
Act as a true partner to local businesses, making IKEA the go-to brand for professional furnishing solutions in the market
maximize sales and profitability by creating a smooth and professional experience for B2B customers in-store and online
build and lead a high-performing team
drive the local strategy and develop IKEA action plans for B2B
analyze KPIs, identify growth opportunities, and improve customer satisfaction
build strong networks with local stakeholders
manage key projects including presentation and negotiation with decision-makers
drive performance through P&L understanding, budget management, and financial impact measurement
ensure a seamless and professional customer experience both online and in-store.
Requirements:
Experience in sales/customer relations and/or in the B2B sector in a managerial role
strong leadership skills with the ability to inspire teams
organized, determined, and capable of rallying teams around a common goal
strong interest in business-oriented strategies and client portfolio development, with knowledge of the B2B sector
comfortable with negotiation and project management
excellent interpersonal skills
belief in the power of teamwork and co-creation
comfortable communicating in English, both written and spoken.
Nice to have:
knowledge in the B2B sector
strong interest in business-oriented strategies
experience in client portfolio development
What we offer:
A 13th month bonus
up to 18 RTT (reduction of working time) days
an IKEA bonus and profit-sharing scheme
comprehensive company health insurance from day one
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