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The role will require the candidate to be responsible for: Resourcing and Workforce Alignment; Parallax Implementation; Collaboration Across Teams; Reporting and Insights; Operational Leadership
Job Responsibility:
Drive resourcing strategy to align team capabilities with project needs, ensuring optimal team member placement for individual and client success
Collaborate with project managers, team leads, and stakeholders to address resource gaps and resolve conflicts proactively
Lead the rollout and adoption of Parallax resourcing software, ensuring seamless integration into operations and maximizing its functionality
Train and support team members in using Parallax, establishing best practices and troubleshooting issues
Partner with the Salesforce team to ensure project budgets, timelines, and success metrics are met
Work closely with the Talent team to define hiring requirements based on resourcing needs, skill gaps, and future workforce planning
Serve as a liaison between operational teams, ensuring smooth communication and alignment on priorities
Generate and analyze resourcing and operational reports for senior management, providing actionable insights and recommendations
Monitor KPIs related to project utilization, resource allocation, and operational efficiency
Contribute to cross-functional operational initiatives and strategies to support business growth and team development
Identify and implement process improvements in resourcing and operational workflows
Requirements:
5+ years in resource management, project management, or a related operations role, ideally in a professional services or consulting environment
Experience with resource management tools (e.g., Parallax, other workforce planning software) and CRM platforms (e.g., Salesforce)
Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
Exceptional communication and interpersonal skills, with a talent for building relationships across teams and functions
Proven ability to manage multiple priorities in a fast-paced environment