Resource & Operations Lead Job at Vidsy (London)

Human Resources Operations Specialist

Lead HR operations and drive continuous improvement for a dynamic team within a ...

Location

Japan , Kanagawa

Salary:

7000000.00 - 9000000.00 JPY / Year

Randstad

Expiration Date

January 28, 2026

Requirements

Bachelor's degree or equivalent experience in Human Resources or a related field
Minimum of 3 years of experience in HR operations, demonstrating proficiency in HR processes
Proven ability to deliver high-quality work with accuracy and attention to detail
Strong customer service orientation with a focus on providing excellent employee support
Working knowledge of HRIS systems and data management
Excellent communication, interpersonal and problem-solving skills

Job Responsibility

Lead HR operations and drive continuous improvement for a dynamic team within a global manufacturing powerhouse
Execute HR processes with accuracy, provide exceptional employee service, and contribute to continuous improvement initiatives
Collaborate with HR colleagues and business leaders to optimize workflows and processes
Lead the execution of HR processes related to employment compliance, payroll, benefits, absence management, and employee data
Develop expertise in various HR operational areas and identify opportunities for process enhancement
Maintain and update the HR Operations knowledge database
Gather and report key HR operational metrics to stakeholders
Collaborate with team members to deliver exceptional HR service to employees

What we offer

健康保険
厚生年金保険
雇用保険
土曜日
日曜日
祝日

Fulltime

Senior Sales Operations Lead, APAC

As the Senior Sales Operations Lead you will focus on accelerating our Homes sup...

Location

Singapore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

12+ years of experience in related roles (e.g., Strategy and planning, Sales Ops, Rev Ops, Financial Planning & Analysis and/or Analytics)
At least 5 years of experience managing teams
Strong problem solving and analytical skills including designing, developing and evolving financial/business models.
Ability to structure and execute complex analyses and synthesize into clear, actionable insights with business impact
Strong proficiency with data modeling, extraction and business intelligence tools (e.g., Looker, Tableau, Excel, SQL)
Excellent verbal and written communications skills, including presentation skills to all levels within the organization
Experience interacting with senior stakeholders within the organization
Strong project management skills and drive for ownership and results
Ability to prioritize and multi-task and to work in a dynamic, fast-changing entrepreneurial environment
Develop and monitor metrics, dashboards and reporting tools to improve Field productivity and efficiency across the customer lifecycle.

Job Responsibility

Serve as the strategic partner to Regional Directors, translating business objectives into actionable regional strategies. Ensure alignment between leadership goals and local execution by leveraging the sales team to drive successful outcomes.
Be the voice of the region, articulating the nuanced needs of the diverse APAC markets and influencing x-functional stakeholders to help design and build those needs
Lead and develop a team of Sales Operations professionals
Define local go-to-market strategy and operating plan inclusive of segmentation, coverage, routes to market, roles, incentives, enablement growth drivers, and strategic initiative to fit your regions
Lead local programs and strategies to continuously drive our company objectives
Conduct and direct ad-hoc analyses to support business initiatives and leadership inquiries
Diagnose opportunities to strengthen Go-to-Market performance including through identifying levers to optimize resource allocation and/or design for your region
Partner with Supply, Global Markets, and Product Leadership to develop and execute on local strategies and pilots and help scale successful strategies globally
Lead the operating rhythm of your region, including weekly / monthly / quarterly business reviews, annual planning, local sales kickoffs etc.
Ensure effective delivery of Supply plan org objectives through x-functional partnership, oversight and support to course correct where required to land performance

Strategic Partnerships & Operations Lead

Transak is a global leader in Web3 payments infrastructure, enabling seamless cr...

Location

United States , Miami, FL

Salary:

Not provided

Transak

Expiration Date

Until further notice

Requirements

Ambitious & Driven
Organized & Detail-Oriented
Partnerships-Savvy – experience in legal, compliance, or partnership operations (fintech/crypto a plus)
Discreet & Professional
Clear Communicator
Miami-Based – available to work from our Wynwood office and provide in-person support to the CEO

Job Responsibility

Lead Strategic Partnerships Ops: Own due diligence, onboarding (KYBs), and compliance workflows for global banking, payments, and crypto partners
Work Closely with the CEO & VP Partnerships: Support executive decision-making with operational execution, including legal documentation and filings to strategic follow-ups
Drive Cross-Functional Alignment: Coordinate across product, legal, compliance, and finance to keep partnership integrations moving smoothly and on time
Steward Knowledge & Compliance: Maintain critical company entity records, compliance resources, and internal documentation, ensuring everything is audit-ready
Enable Execution at Scale: Lead cross-functional projects end-to-end, ensuring deadlines are met and stakeholders are proactively managed
Support Legal & Regulatory Tasks: Assist with filings, notarization, and operational compliance to keep Transak sharp and growth-ready

What we offer

strong compensation, equity, and full health & wellness benefits
Growth & Mentorship – hands-on exposure to leadership, plus support for notary and professional development
Dynamic Culture – join a high-performing team in a collaborative, vibrant Wynwood workspace

Fulltime

Senior Data Operations Change Lead

The Senior Data Operations Change Lead role is part of Fund Operations Change – ...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in program management on portfolio level, and/or significant client change and client strategic programs, preferably within Fund Operations/Investor Services space
10+ years of people management experience as manager of other or manager of managers
Data program knowledge to support operations – governance, quality, lineage, normalization, hygiene
Track record of delivering efficiency within Change/Project organizations and org structures creation/design
Stakeholders management skills, ability to build long-term relationships, including exposure to clients
Continuous improvement and transformation-related skillset with proven track record of the same
Excellent communication skills (oral & written), executive presence

Job Responsibility

Day-to-day leadership, management & support of Funds Internal Change area, ensuring e.g., all required deliverables are fulfilled timely and to the highest quality, all aspects of employee's lifecycle are performed to the appropriate standard including goal setting in alignment with wider Change organization and performance reviews
Responsible for the day to day management of executing to milestones and budget on multiple complex projects and programs using AGILE methodology - acting as Product Owner
adoption of Citi Data Global Policy and regulatory commitments delivery
Deliver Data related changes for Funds Services across all business lines impacting multiple down and upstream systems. In some cases, it is building new platform/capability from scratch to deliver significant operational efficiencies
Continual review of Internal Transformation processes with stakeholders to identify and execute tactical and strategic service and efficiency improvements
Capacity management and dynamic prioritization of resources
Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies

What we offer

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources

Fulltime

Workforce Management Lead, Risk Operations

We are looking for an experienced and strategic Workforce Management Lead to dri...

Location

United States , Bay Area

Salary:

135800.00 - 245400.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

8+ years of experience in Workforce Management, Operations, or Strategic Workforce Planning roles
5+ years of people management experience
Expertise in forecasting and capacity planning in complex environments
Moderate knowledge of KYC, AML, and Sanctions compliance
Proficiency in using spreadsheet tools such as Google Sheets and Excel, with the ability to create complex staffing models
Experience collaborating with diverse teams and managing key partner relationships
Demonstrated written and verbal communication skills, evidenced by delivering comprehensive reports and presentations to senior management that have influenced strategic decisions in operations
Experience analyzing workforce data to drive decision-making, with experience increasing operational efficiency through data-driven workforce adjustments and recommendations
Advanced analytical skills, including the ability to perform variance analysis, and developing forecasting models to inform strategic workforce planning decisions that result in a material improvement in operational efficiency

Job Responsibility

Develop and implement capacity plans and staffing models to support existing lines of business and new product launches within Compliance Operations
Forecast, schedule, and optimize staffing across multiple compliance work streams, ensuring adherence to process-specific Service level agreements and the absence of backlogs
Lead projects to create daily dashboard reporting for team leaders and managers, enhancing performance management and alert/case routing at the analyst level
Collaborate with cross-functional teams, including Product, Finance, and Compliance Analytics, to develop strategic workforce management solutions and improve forecasting models
Partner with Block vendor management teams to ensure seamless ramp-up/ramp-down and meet interval KPIs and contractual Service level agreements for our managed service providers
Use statistical methodologies and BI tools to analyze performance trends and drive data-informed decision-making
Present insights to senior and executive management, ensuring timely escalation of resourcing shortfalls based on forecasting

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Sales Operations & Vendor Performance Lead, APAC

As the APAC Sales Operations & Vendor Performance Lead, you will play a dual rol...

Location

Singapore , Singapore

Salary:

Not provided

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of experience in sales operations, revenue operations, or vendor management, ideally in a high-growth or global environment
Strong analytical, strategic, and communication skills with proven ability to translate data into business impact
Experience leading cross-functional initiatives and driving accountability through both internal teams and external partners
Proficiency in CRM and performance management systems
strong data literacy required

Job Responsibility

Own end-to-end performance management of strategic vendor partners, ensuring delivery against SLAs and continuous improvement in quality, efficiency, and compliance
Develop and maintain robust KPI tracking and reporting frameworks to monitor vendor performance and identify opportunities for optimization
Conduct deep-dive analyses to uncover root causes of performance gaps, drive accountability, and ensure corrective actions are implemented
Partner with internal planning teams to align vendor capacity with short- and long-term business forecasts, ensuring scalability for new initiatives and pilots
Lead regular business reviews with vendor leadership, synthesizing results, setting improvement plans, and maintaining alignment on priorities
Ensure adherence to contractual, security, and policy requirements, while proactively identifying and mitigating operational and compliance risks
Collaborate with cross-functional partners (Product, Policy, Legal, Training, Finance) to ensure vendor operations are tightly integrated with evolving business needs and strategy
Define and execute the strategic vision for acquisition performance across APAC, aligning regional initiatives with global priorities
Partner with cross-functional partners including regional sales and operations leaders to develop and manage incentive programs, set and track performance targets, and monitor outcomes against growth goals
Lead forecasting, pipeline analysis, and capacity planning to ensure teams and vendors are resourced for success

Client Operations Lead

As part of the Client Services Operations Department, you play a central role in...

Location

India , Mumbai

Salary:

Not provided

Hogarth

Expiration Date

Until further notice

Requirements

14 plus years managing and servicing international accounts
Experience working in Digital & TV/ Broadcast will be an added advantage
Strong time management/prioritization skills
Strong project management skills
Can do attitude and an ability to work under pressure
Strong interpersonal and communication skills
Fluent oral and written English
Strong numeracy skills
Highly organized, detail oriented, client focused and proactive
Experience of running a strong dynamic account team including resource planning

Job Responsibility

Demonstrate a thorough understanding of the Hogarth business model, services and technology
Ensure a thorough understanding of the contractual obligations, commercial arrangements & SLAs of your account and ensure specific details are understood by the wider team where relevant
Ensure optimum productivity levels are achieved and team morale is high
Review team structure and resource on an ongoing basis to ensure client is serviced appropriately whilst maintaining agreed profitability
Ensure succession plan is in place for the complete Client Servicing team and liaise with other Dept. heads regarding wider team members where appropriate
Coach and develop the team in their role to ensure achievement of their Personal Development
Manage internal admin, holidays, sick days etc. and take responsibility for all timesheet accuracy from any direct reports
Ensure clients understand agreed workflows and manage them through the process
Set and manage client expectations deliverables and timeframes
Escalate all serious client issues to your line manager immediately and recommend solutions wherever possible

IT Operations Management Practice Lead

Practice Directors are a key leadership role at Advance Solutions. As part of Ad...

Location

United States , Alpharetta

Salary:

Not provided

Advance Solutions

Expiration Date

Until further notice

Requirements

Proven experience as a consultant in the IT Operations field
Proven experience in a senior industry leadership position (e.g., IT Operations Manager, Data Center Operations Manager, Director/VP Enterprise Infrastructure, etc.)
Proven management/team leadership experience
Demonstrated experience implementing Service Now ITOM solutions in complex environments
Deep understanding of ServiceNow Common Service Data Model (CDSM)
Deep knowledge of ITOM/ITSM industry standards (e.g., ITIL, ISO/IEC 20000, ISO/IEC 27002, COBIT, etc.)
Experience in the practical application of ITOM and ITSM industry standards in business settings
Experience with enterprise architecture domains
Experience with AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
Experience with discovery technologies (ServiceNow Discovery, ADDM, TADDM, DDMA/UD, etc.)

Job Responsibility

Define, scope, and prioritize service offerings within your practice area, including persona and market segmentation analysis, offering definition, scope, and pricing
Lead ITOM practice strategy discussions
Collaborate with subject matter experts in Marketing, Sales and Presales, and Customer Success to define, develop and deliver brand-enhancing content for Advance Solutions, communicating our value proposition, differentiation in the market, and domain expertise
Develop and curate distinctive, practice-focused content to support consulting delivery activities
Design a comprehensive, holistic enablement curriculum for the ITOM practice accessible to all roles/levels within the organization
Assess the effectiveness of enablement investments and programs and implement updates when appropriate
Ensure delivery model is focused on customer success outcomes while advocating excellence and effectiveness
Partner with sales team to drive bookings and closure of opportunities
Build and sustain collateral to support the sales and presales function including white papers, case studies, and industry commentary
Ensure a robust closed feedback loop that embraces continuous improvement and iteration

What we offer

ASC provides competitive compensation, generous benefits and a professional atmosphere
ASC has a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers

Fulltime

Resource & Operations Lead

Vidsy

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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