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The Resource Development Coordinator supports United Way’s fundraising, donor engagement, and community outreach efforts. This role helps ensure campaigns run smoothly by coordinating operations, maintaining accurate donor and financial data, and providing strong administrative and relationship support. Working closely with the team, the Coordinator assists with workplace giving campaigns, events, stewardship communications, and donor and sponsor cultivation. The position also represents United Way in the community, supports marketing and storytelling efforts, and ensures timely reporting, data accuracy, and excellent customer service to all stakeholders.
Job Responsibility
Support workplace campaign implementation and administration
Maintain campaign timelines, tracking tools, and campaign materials
Coordinate campaign supplies, toolkit distribution, and online campaign resources
Support Employee Campaign Coordinators with communications and resource requests
Track campaign progress and assist with campaign reporting
Ensure confidentiality of all donors and company information
Keep up to date on emerging trends and opportunities
Maintain accurate donor, campaign, and gift information in ANDAR360
Process gifts, pledges, payments, and accounts receivable transactions
Reconcile fundraising revenue from online giving platforms and payment processors
Generate reports, dashboards, donor lists, and campaign performance summaries
Monitor donor trends and identify opportunities for retention, reactivation, and growth
Ensure data integrity, confidentiality, and compliance with organizational policies
Prepare donor acknowledgments, stewardship communications, and recognition activities
Track donor touchpoints, follow-up activities, and engagement opportunities
Maintain donor records, contact notes, and stewardship plans
Support donor retention and upgrade strategies through data tracking and reporting
Assist with tax receipt processing and designation mailings
Prepare financial reporting for incoming pledges and accounts receivable for bi-monthly reconciliation
Update the Resource Development Dashboard
Maintain up-to-date donor information in ANDAR360 and other platforms
Monitor trends and segment donor lists
Manage pulling and creating a variety of reports
Perform additional duties as assigned
Coordinate meeting preparation, scheduling, communications, and documentation
Assist with volunteer training, recognition efforts, and tracking
Assist with departmental reporting and KPI tracking
Maintain accurate records and documentation for fundraising activities
Support other fundraising initiatives as assigned
Represent United Way at community meetings, workplace campaigns, presentations, and events
Make relevant presentations to a variety of groups and individuals
Manage the submission of Resource Development media requests and the upload of pictures
Manage and make available the annual campaign toolkit materials
Support organizational storytelling by gathering presentation materials, drafting meeting materials, and supporting partner for special requests