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We are looking for an exceptional role model to assist in managing the day to day operation of approx. 40 team members, You will be responsible for ensuring that all duties are carried out effectively and professionally whilst maintaining high levels of communication between all team and Managers across the resort. Reporting to the Resort Safety Assistant Manager and ensuring the delivery of a safe and secure environment for both our guests and team whilst delivering exceptional customer service. You will support the wider team to ensure a high standard of guest and team care that will be delivered across the resort.
Job Responsibility
Assist in managing the day to day operation of approx. 40 team members
Ensure that all duties are carried out effectively and professionally
Maintain high levels of communication between all team and Managers across the resort
Ensure delivery of a safe and secure environment for guests and team
Deliver exceptional customer service
Support the wider team to ensure a high standard of guest and team care
Requirements
SIA Door Supervisor License (Or equivalent)
Strong team leadership and people management skills
Strong understanding of safety and compliance
Excellent guest service skills
Ability to work in a fast-paced environment
Strong organisational and communication skills
Proven Leadership experience in Security
Nice to have
Level 3 First Aid at Work
Full UK Driving License
Experience in holiday parks, resorts or high-volume venues