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As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority.
Job Responsibility:
Deal with a wide range of challenges combining customer service skills with security knowledge
Ensure guests feel safe and secure throughout their stay
Carry out regular patrols of the Resort
Welcome guests on Mondays and Fridays to the Resort providing the best possible first two hours experience
Maintain access control of the three Resort entrances with a customer focused approach
Carry out first aid assistance to team and guests
Work in accordance to Butlin's, SIA and local licensing laws when working in licensed venues
Requirements:
SIA Door Supervisor licence
Previous experience in a similar security-related role
CCTV license (advantageous)
Hands on approach to work
Ability to work well under pressure
Positive ‘people person’ attitude
Enjoy working in a team with common goals
Passionate about delivering exceptional customer service
Confident to work on own initiative
Nice to have:
CCTV license
What we offer:
Live in accommodation may be available for those aged 18 and over and if relocating to the area
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