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Resort Safety Officer

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Butlin's

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Location:
United Kingdom , Minehead

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

As a Resort Safety SIA team member you will need to deal with a wide range of challenges which will require you to combine your customer service skills with your security knowledge. You will need to ensure that our guests feel safe and secure throughout their stay at Butlin's. Good communication is vital together with a fair approach to resolving any problems that may occur. Whether working in one of our licensed venues, patrolling the grounds or giving a warm welcome at the gate, the purpose of the role remains the same. Our guests' safety is your priority.

Job Responsibility:

  • Deal with a wide range of challenges combining customer service skills with security knowledge
  • ensure guests feel safe and secure
  • carry out regular patrols of the Resort
  • welcome guests on Mondays and Fridays providing the best possible first two hours experience
  • maintain access control of the three Resort entrances with a customer focused approach
  • carry out first aid assistance to team and guests
  • work in accordance to Butlin's, SIA and local licensing laws when working in licensed venues

Requirements:

  • SIA Door Supervisor licence is essential
  • hands on approach to work
  • ability to work well under pressure whilst maintaining a positive ‘people person’ attitude
  • enjoy working in a team with common goals
  • passionate about delivering exceptional customer service
  • confident to work on your own initiative when necessary
What we offer:

Live in accommodation may be available for those aged 18 and over and if relocating to the area

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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