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Resort Safety Officer

United States, Captiva · Job Posted April 11, 2026
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Job Description

Join our team as a Resort Safety Officer at South Seas! Imagine working where the beach is your backdrop and the sound of the waves greets you every day. South Seas on beautiful Captiva Island is looking for a Resort Safety Officer to help ensure the safety and security of our guests, owners, and associates. You’ll be the first point of contact for guest assistance and emergency situations, all while being part of a team dedicated to maintaining a peaceful, welcoming environment. If you're looking for a role where you can protect paradise, this is the opportunity for you!

Job Responsibility

  • Ensure resort safety by conducting regular patrols across the entire property
  • Maintain a strong, visible presence by patrolling all resort amenities consistently throughout the shift
  • Provide Pool Gate coverage to control access, check for prohibited items
  • Staff the Front Entrance Gate, issuing parking passes, verifying access credentials
  • Investigate and document incidents such as theft, auto accidents, guest complaints, and policy violations
  • Respond to medical emergencies and administer First Aid, CPR, and AED as needed
  • Monitor security systems and alarms
  • Maintain detailed and accurate daily activity logs and incident reports
  • Support the Front Desk with guest services
  • Uphold confidentiality when handling guest or employee incidents
  • Maintain a professional appearance and demeanor at all times

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Certificate of Completion in Safety and Security Training preferred
  • CPR/First Aid/AED/Heimlich Maneuver Certified
  • Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record)

What we offer

  • Low-cost Medical, Dental, Vision Plans
  • Paid Life Insurance
  • Short- and Long-Term Disability
  • Paid Time Off & Holidays
  • 401(k) with 100% match up to 4 percent
  • Commuter and Company-paid Toll Programs
  • Unlimited Review Incentives
  • Free Daily Lunches

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