Resort & RV Manager Job at Casino Careersv (Hinckley)

Job Description

Responsible for the successful overall direction, administration, and coordination of all activities of the RV Resort, in accordance with the Mission and Objectives of Mille Lacs Corporate Ventures, as well as established policies, procedures and controls.

Job Responsibility

Create, develop, and implement an effective strategy of organization for the RV Resort, coordinating with Mille Lacs Corporate Ventures, to determine objectives for future growth and expansion
Generate projected revenue levels and consistent guest satisfaction
Establish operational unity among all divisions and departments of the RV Resort as well as standards for personnel administration and performance
Analyze service and general operations of all departments of the RV Resort daily, giving feedback and offering direction as needed
Maintain a working knowledge of marketing principles and market segments, to assist the marketing department in establishing selling strategies to meet the marketing needs of the RV Park
Ensures a maximum level of service and satisfaction is achieved and maintained
Develops annual operational and capital budgets and is held accountable, to the highest degree, for the control, accuracy and thoroughness of all expenses, records and reports, identifying potential misinformation and/or conflicts
Acts as a representative in a public relations capacity, at all times, particularly on weekends or during special functions
Displays a high level of maturity, discretion, tact, judgment and the ability to deal with confidential matters
Guides and supports department managers/supervisors/leads in operational and financial issues and compiles and presents annual evaluations to Resort associates
Hires, trains, coaches and develops Associates by utilizing all available resources for development opportunities
Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings
Maintains adequate staffing levels by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating Associates as needed
Able to fill in at all capacities within the resort. Must be able to perform the duties of all positions of the resort when staffing levels demand
Monitors Key Logs for completeness, documents and handles infractions as appropriate
Ensures regular inventory audits, accurate counts of inventory stock, identify discrepancies and documents according to company protocol
Other duties as assigned that are related to this role

Requirements

Prior hospitality experience of one (1) year in hotel operations preferred with three (3) years of management experience or the successful completion of a related company approved development placement program
Or an equivalent combination of related experience/education and management experience of three (3) years will be accepted
Must be able to secure license from Gaming Regulatory Authority (GRA)
Responsible for following all relevant Detailed Gaming Regulations (DGR’s)

What we offer

A variety of competitively priced health benefits and supplemental insurances
parental leave
401k
tuition reimbursement
birthday and anniversary gifts

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