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We are seeking an accomplished Resort Manager to lead day-to-day operations at a premier luxury resort in Hawaii. Reporting to the General Manager, this role serves as the senior operational leader when the GM is overseeing multiple properties. This opportunity is ideal for a proven luxury hospitality executive with deep experience in Forbes Five-Star and AAA Five-Diamond environments, exceptional emotional intelligence, and a strong track record leading large, tenured teams.
Job Responsibility:
Act as a culture carrier, embracing brand values, local culture, and the spirit of aloha
Lead high-volume luxury operations across Rooms, Food & Beverage, Spa, and Resort Operations
Deliver exceptional Forbes Five-Star and AAA Five-Diamond guest experiences
Drive financial performance through labor management, expense control, and revenue optimization
Lead capital projects while maintaining design integrity and guest experience
Serve as the senior operational leader in the GM’s absence
Build strong relationships with owners, members, guests, and the local community
Requirements:
Extensive experience in Forbes Five-Star and AAA Five-Diamond luxury resorts (required)
Proven leadership in large-scale, complex resort operations
Strong Food & Beverage background (preferred)
Demonstrated success with capital project management
Exceptional executive presence, emotional intelligence, and maturity
No first-time resort managers will be considered
Only candidates with current U.S. work authorization will be considered
Nice to have:
Strong Food & Beverage background (preferred)
What we offer:
Target Bonus: Up to 45%
Exceptional relocation package and comprehensive benefits