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Resort Maintenance Managers are responsible for the overall maintenance and upkeep of resort grounds, facilities, streets and equipment at an individual property. They supervise all aspects of new model home set-ups and ensure completion of all city permits and coding. Resort Maintenance Managers also supervise and oversee individual resort maintenance team members.
Job Responsibility
Follows-up on work assignments to ensure efficient, thorough completion of assigned work orders
Performs water testing and other maintenance duties related to a well-water system or on-site water meters, if applicable
Oversees and assists maintenance team with all aspects of property maintenance and repairs of grounds and facilities such as lawns, clubhouses, pools, streets, curbs and gardening/landscape
Assists with the selection of all contractual services. Supervises on-site contractors
Completes regular inspections of resident sites throughout the resort
Ensures staff is performing duties in a safe manner, adhering to all safety procedures and properly using safety equipment
Assists with move-in procedures: performs resale inspection authorization, prepares commencement inventory checklist & oversees lot mods, ensures management presence at move-in, supervises all contractors, and maintains exterior of model homes until sold
Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
Prioritizes and resolves resort service requests, including maintaining records of types and frequency of service requests received
Ensures adherence to all company operating policies
Assists with maintenance issues regarding new homes as directed
Maintains vehicle/equipment maintenance logs and ensures proper maintenance of resort vehicles
Coordinates and ensures completion of routine maintenance and minor emergency repairs
Ensures safe storage of hazardous chemicals and/or equipment
Prepares all maintenance-related logs in accordance of the Operations Manual
Maintains inventory of equipment, tools, and supplies. Purchases supplies, equipment and services as needed while ensuring to adhere to budget guidelines
Meets with RV Resort Manager daily to report on the status of all scheduled maintenance work. Notifies their manager of unsightly or hazardous conditions and recommended solutions
Assists RV Resort Manager with all aspects of the capital expenditure program, including reviewing budget variances as needed
Other duties as assigned
Requirements
High School Diploma or GED (Required)
3 years in experience with general maintenance techniques, repair work, and groundskeeping (Required)
1 year in supervisory experience (Required)
Demonstrated knowledge of plumbing, construction, pool and grounds maintenance
Proficient skills in operating various hand tools and power equipment
Demonstrated ability to motivate and train staff
Good verbal and written communications skills
Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
Ability to respond to resort needs during non-business hours
What we offer
Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program
Vacation RV Site Discounts
Team Member Perks & Discounts program
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty