Resort Host Job at Resplendent Ceylon Ltd (Cape Weligama)

In House Resort Host

Location

Thailand , Bangkok

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Sales and Marketing experiences
Excellent customer service and selling skills
Flexibility to changing products, targets, markets and customer preferences
Strong values of customer service and integrity
Positive, enthusiastic and outgoing attitude
Excellent communication and listening skills
Ability to work independently and contribute as a team player
Presents oneself as a professional role model

Job Responsibility

Invite pre-determined qualified customers to attend a Wyndham presentation
Deal with all customer queries – face to face and on the phone
Keep product and brand knowledge up to date
Specify terms and conditions of bookings
Be professional in nature
be approachable while meeting booth quotas
Deliver required number of qualified tours to the sales site
Provide excellent customer service to all guests
Turn a negative response into opportunities which can be capitalised on
Represent the Company in an ethical, moral and professional manner

What we offer

Grow your career your way with exciting learning and development opportunities
Explore the world for less with exclusive global hotel discounts
Be recognized and celebrated through our engaging Reward & Recognition programs
Generous leave benefits, including annual leave, birthday leave, and public holidays
Complimentary 2‑night stay
Two days off every week
Group insurance (OPD/IPD) and social security
Provident Fund Program
Annual salary review and increment
Company‑provided associate uniform

Fulltime

In House Resort Host

We Put the World on Vacation. Travel + Leisure Co. is the world’s leading vacati...

Location

Thailand , Bangkok

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Excellent customer service and selling skills
Flexibility to changing products, targets, markets and customer preferences
Strong values of customer service and integrity
Positive, enthusiastic and outgoing attitude
Excellent communication and listening skills
Ability to work independently and contribute as a team player
Presents oneself as a professional role model

Job Responsibility

Invite pre-determined qualified customers to attend a Wyndham presentation
Deal with all customer queries – face to face and on the phone
Keep product and brand knowledge up to date
Specify terms and conditions of bookings
Be professional in nature
be approachable while meeting booth quotas
Deliver required number of qualified tours to the sales site
Provide excellent customer service to all guests
Turn a negative response into opportunities which can be capitalized on
Represent the Company in an ethical, moral and professional manner

What we offer

Great career development opportunities
Benefit from discounted hotel stays globally
Reward and recognition Programs

Fulltime

Guest Experience Host

As a Guest Experience Host, you will be responsible for the day to day operation...

Location

Australia , Seven Mile Beach

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Previous experience in a front-of-house, reception, or guest services role (hospitality or tourism experience preferred)
Strong communication and customer service skills, with a warm and approachable manner
Excellent problem-solving skills and the ability to stay calm under pressure
Immaculate presentation and grooming standards
A positive, can-do attitude and team-focused mindset
The flexibility to work a roster that includes weekends, evenings, and public holidays

Job Responsibility

Welcome Owners and guests with warmth and genuine hospitality
Assist with smooth check-in and check-out processes
Be a go-to person for information about the resort, local attractions, and events
Handle guest enquiries and resolve issues with care and professionalism
Engage with guests to generate interest and appointments for our sales teams via livestream sessions
Coordinate bookings and communicate with other departments to ensure seamless guest experiences
Support the wider team in creating a warm, inviting environment where guests feel at home

What we offer

Discounted stays at hotels and resorts around the world
A generous reward and recognition program
Opportunities to learn, grow and progress your career
Funding to support ongoing professional development
An inclusive workplace supported by active Diversity Resource Groups

Parttime

Guest Experience Host & Face to Face Sales Lead Generator

Join our Coffs Harbour team as a part time Guest Experience Host & Face to Face ...

Location

Australia , Coffs Harbour

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Job Responsibility

Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department related paperwork
Using all communication equipment including telephones, facsimiles and computers
Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
Clearly articulate the benefit of traveling within Wyndham Destinations community
Meet targets and KPI's as set by the business
This role requires you to be available for weekend and public holiday shifts.

What we offer

Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand
Great career development opportunities

Parttime

New

Guest Experience Host

Location

Australia , Broadbeach

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Experience in hospitality, customer service, or face-to-face marketing
Strong communication skills and confidence engaging guests in person
A positive, energetic, and self-motivated approach
Professional presentation and attention to detail
Computer literacy
PMS experience (Hirum, Fidelio, Opera) advantageous
Ability to work flexible shifts including weekends and public holidays
Ability to work across multi-Sales sites in the Gold Coast

Job Responsibility

Welcome and register owners and guests at the front desk
Engage guests face-to-face or by phone to build rapport and generate livestream or in-person tour bookings
Qualify prospects and book appointments for livestream and in-person Sales Centres
Promote the benefits of the Travel & Leisure community
Work closely with Resort Operations to deliver a seamless guest journey
Meet individual and team KPIs
Complete required system updates and paperwork
Weekend and public holiday availability is required and the ability to work across multiple Gold Coast sites

What we offer

Attractive incentive and recognition program
Career growth within a global, values-driven organisation
Professional development opportunities
Discounted stays across Australia, Fiji, and New Zealand

Fulltime

New

Guest Experience Host

We Put the World on Vacation. Travel + Leisure Co. is the world's leading vacati...

Location

New Zealand , Pauanui

Salary:

27.51 NZD / Hour

Wyndham Destinations

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a customer service-focused role.
Previous hotel front desk or hospitality experience is highly regarded.
Experience in a 4- or 5-star hotel environment is an advantage.
Fluency in English (written and verbal)
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Previous experience with a PMS system (Merlin) advantageous

Job Responsibility

Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process
Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered
Clearly articulating the benefits of traveling within the Travel + Leisure community
Generating sales appointments for our sales centers located at our amazing resorts and via livestream
Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications
Meeting targets and KPIs as set by the business
This role requires you to be available for weekend and public holiday shifts.

What we offer

Minimum of 30 hours per week guaranteed
$27.51 per hour
Discounted hotel stays across the world
Subsidised Private Health Insurance (upon successful completion probation period)
Professional development funding
Base hourly rate coupled with performance based incentives
Monthly, Quarterly and Yearly Recognition Programs

Fulltime

Guest Experience Host & Face to Face Lead Generator

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacatio...

Location

Australia , Sydney

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Previous experience within a similar hotel position
Genuine passion for customer service and the local area
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
High levels of computer literacy
Ability to recognize and solve problems in the workplace
Ability to work a flexible schedule, including nights, weekends, public and school holidays
Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous

Job Responsibility

Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department-related paperwork
Using all communication equipment including telephones, facsimiles and computers
Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications
Meet guests face to face and generate sales appointments for our sales team
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
Clearly articulate the benefit of traveling within Wyndham Destinations community
Meet targets and KPI's as set by the business

What we offer

Professional development funding
Discounted hotel stays across Australia, Fiji, New Zealand
Great career development opportunities

Parttime

Senior Public Relations and Communications Officer

Senior Public Relations and Communications Officer at Wyndham Sea Pearl Resort P...

Location

Thailand , Phuket

Salary:

Not provided

Wyndham Destinations

Expiration Date

Until further notice

Requirements

Tertiary qualifications in journalism, creative writing or communications with a minimum of 2 years’ experience
Excellent written and spoken English
Possess an extensive media contact/distribution list for Asia
Have existing working relationships with a range of media in Asia
Preferably have a working relationship with airlines (for familiarisations)
Experience in a similar role in preparing copy for publications, marketing and advertising collateral
Positive ‘can do’ attitude combined with customer service outlook
Good problem solver and loyal team player
Attention to detail, thoroughness and accuracy
Medium-level computer skills in Adobe suite (e.g. Acrobat, InDesign) and high-level skills in Microsoft Office suite

Job Responsibility

Preparing and distributing media releases
Arranging and hosting media famils
Providing hotels/resorts with press kits
Supporting managed resorts with promotions/deals by way of media coverage
Monitoring and reviewing the success of public relations initiatives to ensure successful outcomes
Generating PR to build brand awareness across the South Pacific and Asia region
Organising media interviews for key leadership eg. President and Managing Director, and executive team members
Producing speech notes for conferences and resort openings
Copywriting, editing and proofreading of corporate material, including direct mail, web, print, radio and video
Assisting in preparing internal and external communications

Fulltime

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Guest Experience Host & Face to Face Sales Lead Generator

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Guest Experience Host & Face to Face Lead Generator

Senior Public Relations and Communications Officer

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