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Resort Front Desk Agent

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Fairmont Grand Del Mar

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Location:
United States , Scottsdale

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent at the Fairmont Scottsdale Princess. As you personally greet our Guests and assist them throughout the day, you will be empowered to deliver on our mission of "Turning moments into memories" for our guests.

Job Responsibility:

  • Consistently offer professional, friendly and engaging service
  • Greet, check in and settle guest accounts while ensuring all service standards are followed
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies

Requirements:

  • Proficient in the English language (verbal & written)
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Must be able to type 25 words per minute
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Must be flexible in terms of working hours
  • Must have the ability to handle cash effectively and accurately
  • Must be eligible to work in the United States

Nice to have:

  • Second language is an asset
  • Previous customer related experience an asset
  • Previous PMS experience an asset
  • Computer literate in Microsoft Window applications an asset
  • Hospitality Diploma is an asset
What we offer:
  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • Free meals at our on-site employee restaurant
  • Learning programs through our Academies designed to sharpen your skills
  • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier
  • 401K, Direct Deposit, etc.
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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