Resort Front Desk Agent Job at Fairmont Le Manoir Richelieu (Scottsdale)

Resort Front Desk Agent

First impressions are everything! Your engaging smile and personality are the es...

Location

United States , Scottsdale

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Proficient in the English language (verbal & written)
Must be able to handle a multitude of tasks in an intense, ever-changing environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Must be flexible in terms of working hours

Job Responsibility

Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Follow department policies, procedures and service standards
Follow all safety policies

What we offer

Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on-site employee restaurant
Learning programs through our Academies designed to sharpen your skills
Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier
401K, Direct Deposit, etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities

Fulltime

Front Desk Agent

We are seeking a highly motivated and customer-focused individual to join our te...

Location

United States , Bonita Springs

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out. Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction. Check online travel agents for rental inbound. Run reports and correct errors before guest check-in. Prepare night audit daily, and respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette. Having the ability to answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues. Send confirmation letters to owners/guests as needed. Make rental calls to notify owners whether their villa has been rented or not
Coordinate with all other departments to ensure a smooth response to guest’s requests
Process all incoming revenue from all departments daily. Open and close the credit card machines and cashier audit reports. Balance out cash drawer, process advance deposits when making reservations, and collect money and post transactions from other departments. Daily post office and banking runs
Perform any other inventory management changes as directed by the supervisor or manager
Prepare check-in packets for the upcoming week, order office supplies as needed
Enter maintenance and service requests in SPI promptly. Block RCI points for unpaid accounts. Manage RCI banking, membership changes, and cancellations
All other duties as assigned

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Residence Club Front Desk Agent

Location

United States , Scottsdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Ability to work 8 hour shifts at a stand-up desk
Ability to multi-task and remain calm under pressure
Positive attitude with strong adaptability
Knowledge of or ability to use computer equipment or software related to hospitality and business administration is required
Ability to read and speak English in a clear manner

Job Responsibility

Welcoming and registering residence club owners and guests
check-in/check-out, issuing keys, collecting method of payments, and verbal introduction and tour of the property
Answering, assisting, and completing with guest requests via phone or email conversation
Successfully complete daily front desk checklist duties and foster a healthy team environment following a thorough pass on
Ability to use on-property POS system to merge, cancel, and extend guest reservations based on guests' movements
Assist Residence Club guests stay with all concierge requests including dining, local activities, car rentals, mailing and shipping etc
Taking, submitting, communicating, and following up with all maintenance requests from both internal and external guests of Residence Club
Upkeeping the messages between departments, redirect as needed
Appropriate financial control including
in-house credit audits, managing cash banks, handling FS gift certificates, review negative postings, etc

What we offer

A welcoming, energizing culture where you’re encouraged to bring your authentic self to work every day
Comprehensive learning and development programs designed to help you grow, refine your craft, and build your career
Inclusive, diverse employee events and celebrations throughout the year
Exclusive Four Seasons travel perks and employee discounts worldwide
Competitive compensation and benefits, including Medical, Dental, Vision, and Retirement plans effective as soon as 30 days
Complimentary Employee Meals
Complimentary Dry Cleaning for Employee Uniforms

Fulltime

Front Desk Agent

As a Guest Services Associate, your friendly welcome, excellent service, and con...

Location

United States , Destin

Salary:

17.00 USD / Hour

Travel + Leisure Co.

Expiration Date

Until further notice

Requirements

Professional appearance and a positive, can-do attitude
Excellent communication skills with the ability to read, write and understand English
Ability to solve problems with minimal supervision
Basic math skills and knowledge of proper cash handling procedures
Ability to multitask and work in a fast paced environment
Strong attention to detail and organization skills
Basic computer and office skills

Job Responsibility

Bring smiles to guests from around the world by providing warm welcomes
Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
Process cash and credit card transactions strictly following established procedures
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
Reserve and confirm reservations for individuals and/or groups
Provide guests with room rate quotes
Respond to guest inquiries and concerns as quickly and completely as possible

What we offer

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Paid time off
Parental leave
Holidays
Wish day paid time to volunteer at an approved organization of your choice

Fulltime

Front Desk Agent (Overnight)

Join our AAA Five Diamond property in Central Florida! We are looking for an ind...

Location

United States of America , Orlando

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Prior experience working in Front Desk or Front Office
Possess strong communication skill
Adaptive to constant change within the resort
A sincere willingness to provide service to residents, guests, and peers
Good organizational skills, with the ability to work independently
Ability to function well under pressure, set priorities and adjust to changing conditions
High work ethic, with a sense of responsibility for the role filled within our team
A successful candidate will have a flexible schedule, ability to work weekends and holidays
Must be fluent in English and possess legal work authorization in the United States

Job Responsibility

Welcome and register resort guests
Explain accommodations and establishing credit or method of payment
Check guests out of resort, prepare and explain bill
Respond to a wide variety of guest requests by accurately assessing guest needs, adding personal recommendations and touches to achieve customer satisfaction

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits
Medical Insurance after 30 days of employment
Employer-paid Dental and Vision insurance
401(k) and Retirement Plan Matching
Employee Assistance Program

Fulltime

Front Desk Agent

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most ic...

Location

Spain , Tenerife

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

A natural passion for service excellence and guest satisfaction
Previous experience in hotel front desk operations or customer service, ideally within a luxury environment
Strong organizational skills and the ability to multitask while remaining calm under pressure
A collaborative mindset and the ability to work effectively within a multicultural team
Fluency in Spanish and English
additional languages are highly valued
A valid work permit for Spain

Job Responsibility

Welcoming guests in a warm, professional, and brand-aligned manner
Managing check-in and check-out procedures, ensuring accuracy and efficiency
Providing detailed information about the resort, its facilities, services, and experiences
Attending to guest requests, preferences, and special requirements, coordinating with relevant departments as needed
Handling room reservations, modifications, and cancellations using internal systems
Managing payments, billing, and account closures in line with established procedures
Addressing guest concerns and complaints with empathy, discretion, and a solution-oriented mindset
Actively promoting hotel services and identifying opportunities for up-selling and cross-selling
Maintaining a pristine, organized, and welcoming front desk area that reflects luxury standards
Ensuring compliance with confidentiality, safety, and data protection policies at all times

What we offer

An attractive above market salary for your flexible assignment in our hotel
Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") - also applies to family, partner & parents
Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount
Enjoy our culinary offerings at a 50% discount
Up to 75% discount on flights if your residency is on Tenerife
Extensive corporate benefits with lots of discounts for leisure activities and travel
Birthday treat (surprise!)
Enjoy our resort as our guest after one year of service
13th and 14th salary
Innovative training concepts and our own training university

Fulltime

Front Desk Agent

In hospitality, the front desk sets the tone for everything that follows. We are...

Location

United States , Oceanside

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of front desk, hospitality, or customer service experience
Experience in hotels, resorts, or short-term rental environments preferred
Property Management Systems (PMS): Opera, Cloudbeds, or similar (preferred)
Microsoft Office Suite (required)
Experience with booking platforms (Expedia, Booking.com, etc.) (preferred)
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Professional appearance and demeanor
Problem-solving skills and attention to detail

Job Responsibility

Greet guests warmly and manage check-in/check-out processes
Handle reservations, cancellations, and room assignments
Answer phones and respond to guest inquiries in a timely manner
Resolve guest concerns or escalate issues as needed
Process payments, verify billing, and maintain accurate records
Coordinate with housekeeping and maintenance teams to ensure room readiness
Maintain a clean, organized, and professional front desk area
Provide local recommendations and support guest needs

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

Part-Time Front Desk Agent

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Islamorada

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily, and respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette
Having the ability to answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues
Send confirmation letters to owners/guests as needed

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Parttime

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Resort Front Desk Agent

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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Front Desk Agent

Front Desk Agent

Part-Time Front Desk Agent

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