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Unlock your potential at The Essex Resort & Spa! Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences. Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family. Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life. At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.
Job Responsibility
Greet each guest and provide a warm welcome
Opening doors for clients or personnel
Transporting clients to and from the airport and area attractions in a 15-passenger van
Room deliveries
Handling luggage for clients
Maintaining vehicles' fuel levels and cleanliness
Using proper care in driving procedures
Reporting any accidents and incidents received to your manager and Human Resources immediately
Logging in all driving times and destinations
Special deliveries or errands
Listen and respond to guest inquiries using a positive, clear speaking voice
Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, etc
Handle all guest requests and questions in an efficient manner
Adhere to the policies of the Resort as set forth in the Employee Handbook and report any observed violations to Human Resources
Maintaining the highest level of employee/guest relations
Ability to work any assigned shift/work schedule
Any other task, written or verbal, assigned by Management
Requirements
Must be 18 years of age or older
Must have current Driver's License
Ability to transport, handle and/or lift a minimum of 50 lbs
Ability to effectively communicate in the English language
What we offer
Medical Insurance (with Employer contribution)
Dental Insurance (with Employer contribution)
Vision Insurance
Life & Disability Insurance (Employer paid)
Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren)
Medical Care Flexible Spending Account
Dependent Care Account (for Daycare, elderly care or other dependent care)
Short and Long Term Disability Insurances
Accident Insurance
Critical Illness Insurance for employee and spouse/domestic partner
Paid Time Off
Bereavement Time
401(k) plan with Employer match after 3 months of employment
Restaurant discounts
Spa discounts (on treatments and products)
Essex Kitchen discounts
Memberships to The Edge Sports & Fitness
Stays at the hotel for employee, friends and/or family
Movie tickets to Essex Cinemas
Essex Experience (varies by business)
Stays at other New England Inns & Resorts as part of the NEIRA program
Ski passes to Smuggler’s Notch & Sugarbush/IKON
Complimentary use of the on-site fitness center
Complimentary use of the on-site Tennis courts
Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included