CrawlJobs Logo

Resort Assistant Manager

fourseasons.com Logo

Four Seasons

Location Icon

Location:
Thailand , Surat Thani

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Resort Assistant Manager oversees the Front Desk operations and acts as the manager on duty in the hotel when senior managers are not available. Directs staff that performs the following duties and will also perform these duties on own: welcoming and registering hotel guests, explaining the accommodations and establishing credit or method of payment. Checking guest out of the hotel, preparing and explaining the bill. Responding to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons policies. This role involves strategic planning, and guest satisfaction to ensure the highest standards of service and profitability.

Job Responsibility:

  • Effectively communicates all details to relevant department of seamless execution. Prepare the welcome card and personalized amenities
  • Deliver a personalized, memorable and unique experience to the designated guests. Welcome and meet guests upon arrival and escort them to the villa as well as connect with guest during stay and upon departure
  • Assist guest in all inquiries in connection with resort services. Is fully knowledgeable of all resort facilities, operations hours, key contact personnel, in-house events, directions as well as fire, safety and emergency procedure
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Actively offer service beyond guest’s expectation and ensure a memorable and personalized stay
  • Resolve guest complaints and find opportunities to recognize and personalize the service experience for all guests
  • Handle multiple tasks (Reception, Cashier, Concierge and Operator). Assist the team and buggy driver during crunch time
  • The ability to quote and be familiar with room and rate availability for current and future dates
  • The ability to accept reservations, changes and cancellations in the absence of reservations staff
  • The ability to select and block rooms for arriving guests
  • pre-register individuals or groups as required
  • assist in escorting VIPs and return guests to their rooms as requested
  • The ability to schedule the Front Office Receptionists/Cashiers to provide maximum service to guests within budgeted guidelines
  • The ability to train Receptionists/Cashiers and supervise them in the performance of their duties
  • The ability to conduct performance evaluations and discipline employees when needed
  • The ability to communicate closely with the Front Desk Manager and other Assistant Managers to ensure follow-up on any special problems, and guest requests
  • The ability to review daily arrivals to ensure proper handling of V.I.P.'s and Return Guests, groups, etc. and to escort V.I.P.'s and Return Guests to their rooms
  • The ability to ensure adherence to all credit procedures in the Front Office
  • review High Balance Report and follows up on credit problems with Credit Manager and Front Office Manager, as well as maintain PCI compliance
  • The ability to review all Paid Outs, Rebates, Petty Cash disbursements, Direct Billings
  • The ability to check cashiers work at close of shift to ensure all transactions are reconciled with proper approvals and endorsements
  • The ability to inspect guest rooms and support the rooms operation during each shift
  • The ability to assist evening housekeeping requirements and reports
  • The ability to assist other departments as required in resolving problems
  • The ability to handle guest problems and complaints, keeping Front Desk Manager well-informed as to problems and action taken
  • The ability to act in the absence of senior management in all matters concerning the safety, security and well-being of hotel guests, patrons, and employee
  • The ability to utilize the computer systems in house as well as the telephone switchboard
  • The ability to coordinate arrivals, departures and billing requirements with sales and catering management
  • The ability to ensure room discrepancies are resolved
  • The ability to respond properly in any hotel emergency or safety situation
  • The ability to perform other tasks or projects as assigned by hotel management and staff
  • The ability to assist PBX, Reservations, Valet Parking, Concierge, and bellman when business levels warrant
  • The ability to cover overnight relief shifts on a rotational basis and handle all job duties required with this role
  • The ability to run daily operations Morning Briefing, present guest information and glitches including follow up as needed

Requirements:

  • Must have existing work authorization to work in the country of Thailand
  • Proven experience in a similar role within a luxury hotel or resort
  • Excellent communication, problem-solving, and guest service skills and a strong team player
  • Excellent personal presentation and interpersonal skills
  • Proficiency in hotel management software and systems
  • Warmth, care and genuine enthusiasm when dealing with guests and internal customers
  • Commitment to upholding Four Seasons Service and Culture standards
  • Ability to handle multiple tasks and remain calm under pressure
  • Ability to function effectively in an unsupervised environment
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Four Seasons - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Resort Assistant Manager

Assistant Manager

As our new Assistant Manager, you’ll be the right-hand captain of our tropical s...
Location
Location
Australia , Airlie Beach
Salary
Salary:
Not provided
mynrma.com.au Logo
My NRMA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in accommodation (hotels, resorts, holiday parks, or tourism)
  • Strong administration skills, with a keen eye for detail and efficiency
  • Proven experience managing teams and creating effective rosters
  • A sense of humour is essential
  • Confident communicator with a sunny attitude, ready to roll up your sleeves and get amongst it
  • Hands-on, flexible, and passionate about making every guest’s stay a postcard-perfect memory
Job Responsibility
Job Responsibility
  • Reception Operations: Master front office procedures, guest check-ins and check-outs, and troubleshooting common issues
  • Ordering for Housekeeping: Keep our linen cupboards fresh and our supplies shipshape
  • Managing the Kiosk: Stock up on snacks and essentials
  • Stock Take Involvement: Keep track of our resort’s bounty
  • Operational Support: Be the go-to mate for the Park Manager and step up as skipper when they’re off-duty
  • Team Rostering & Recruitment: Help build a crew that’s organised, enthusiastic, and ready for adventure
  • Guest Experience: Deliver five-star service under the sun, supporting food & beverage and all things guest happiness
  • Safety & Leadership: Keep our paradise safe, fun, and running smoothly
What we offer
What we offer
  • Progressive flexibility, leave, and well-being benefits to balance all of life’s priorities
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on a range of NRMA personal insurance products including car, home & travel
  • Grow, progress or relocate your career and move around the NRMA Group or different locations with us
  • Fulltime
Read More
Arrow Right

Front Office Manager

Opportunity for career advancement in a fast-paced, growth-oriented organization...
Location
Location
United States , Ormond Beach
Salary
Salary:
Not provided
capitalvacations.com Logo
Capital Vacations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Minimum 3 years of management experience in hotel/resort operations, preferably in vacation ownership
  • Exceptional communication and leadership skills
  • Excellent interpersonal skills when dealing with guests, Team Members, and the general public
  • Knowledge of daily operations of the front desk, reservations, and problem resolution
  • AS400/TSW experience preferred
  • Ability to supervise, train and mentor team Members
  • Ability to analyze customer needs and assist in resolving all customer challenges and stressful situations
Job Responsibility
Job Responsibility
  • Manages the daily operations of the front office, rooms control, and PBX
  • Supports the vision and goals of the General Manager and assists in creating and implementing new service initiatives
  • Is a hands-on leader and a visible front office team member who leads by example
  • Monitors departmental service levels and acts accordingly
  • Identifies areas of opportunity to improve processes and procedures to elevate the overall guest experience
  • Is responsible for internal audits to ensure compliance with corporate SOPs and QA standards
  • Is responsible for staff development
  • Serves as Manager on Duty as needed
  • Works all shifts as need dictates
  • Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting in inventory management, and leading the front office staff
What we offer
What we offer
  • Competitive Salary
  • Paid Time Off and Paid Holidays
  • Career Growth
  • Medical/Dental with employer contribution
  • Voluntary Life Insurance, Disability, and Aflac Insurance
  • Company-paid life insurance and long term disability
  • 401 (k) retirement plan
  • Travel Perks to Resort Locations
  • Company Perks Program
  • Medical Insurance
Read More
Arrow Right

Resort Maintenance Supervisor

Resort Maintenance Supervisors are responsible for the overall maintenance and u...
Location
Location
United States , Casa Grande
Salary
Salary:
21.00 - 25.00 USD / Hour
suncommunities.com Logo
Sun Communities
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED
  • 3 years in experience with general maintenance techniques, repair work, and grounds
  • 1 year in previous supervisory experience (Preferred)
  • Demonstrated knowledge of plumbing, construction, pool and grounds maintenance
  • Proficient in operating various hand tools and power equipment
  • Excellent organizational skills
  • Good verbal and written communication skills
  • Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
  • Ability to respond to resort needs during non-business hours
Job Responsibility
Job Responsibility
  • Follows-up on work assignments to ensure efficient, thorough completion of assigned work orders
  • Performs water testing and other maintenance duties related to a well-water system or on-site water meters
  • Assists maintenance team with all aspects of property maintenance and repairs of grounds and facilities
  • Assists with the selection of all contractual services
  • Completes regular inspections of resident sites throughout the resort
  • Assists with move-in procedures
  • Coordinates team member selection and development
  • Prioritizes and resolves resort service requests
  • Collaborates with Resort Manager to establish emergency maintenance on-call schedule
  • Performs duties in a safe manner
What we offer
What we offer
  • Comprehensive Medical and Prescription coverage
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Get paid daily with DailyPay
  • Paid Parental Leave
  • Employee Assistance Program
  • Fulltime
Read More
Arrow Right
New

Resort Maintenance Supervisor

Resort Maintenance Supervisors are responsible for the overall maintenance and u...
Location
Location
United States , Glenbeulah
Salary
Salary:
20.00 USD / Hour
suncommunities.com Logo
Sun Communities
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED (Required)
  • 3 years in experience with general maintenance techniques, repair work, and grounds (Required)
  • 1 year in previous supervisory experience (Preferred)
  • Demonstrated knowledge of plumbing, construction, pool and grounds maintenance
  • Proficient in operating various hand tools and power equipment
  • Excellent organizational skills
  • Good verbal and written communication skills
  • Basic computer proficiency, including the ability to use the Microsoft Office Suite, email, and internet
  • Ability to respond to resort needs during non-business hours
Job Responsibility
Job Responsibility
  • Follows-up on work assignments to ensure efficient, thorough completion of assigned work orders
  • Performs water testing and other maintenance duties related to a well-water system or on-site water meters, if applicable
  • Assists maintenance team with all aspects of property maintenance and repairs of grounds and facilities such as lawns, clubhouses, pools, streets, curbs, and gardening/landscaping
  • Assists with the selection of all contractual services
  • Completes regular inspections of resident sites throughout the resort
  • Assists with move-in procedures
  • Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures
  • Prioritizes and resolves resort service requests
  • Collaborates with Resort Manager to establish emergency maintenance on-call schedule
  • Performs duties in a safe manner
What we offer
What we offer
  • Comprehensive Medical and Prescription coverage
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Get paid daily with DailyPay
  • Paid Parental Leave
  • Employee Assistance Program
  • Fulltime
Read More
Arrow Right

Operations Manager

The Operations Manager provides services essential to the mission of the organiz...
Location
Location
United States , Branson
Salary
Salary:
Not provided
capitalvacations.com Logo
Capital Vacations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s degree in Hospitality Management, Bachelor’s degree preferred, or in place of a degree, 2+ years of relevant experience
  • Minimum of two (2) years in the hospitality industry
  • Knowledge and proficiency in Microsoft Office
  • Knowledge and ability to use all basic office equipment
  • Multitask-oriented, organized and able to set priorities
  • Excellent interpersonal skills and ability to adjust and interact with all levels of personnel
  • Excellent communication skills, both written and oral
  • Proven leadership skills
  • Ability to process and resolve guest service requirements
  • Ability to assist, train and direct staff where necessary
Job Responsibility
Job Responsibility
  • Assists in coordinating all Board related functions with General Manager
  • Assists the General Manager with all operational projects
  • Functions as the resort exchange company coordinator and is familiar with all rules governing the systems and the various programs available to owners
  • Is responsible for after hour calls relating to resort issues as needed
  • Supervises and coordinates all operations of the Resorts’ departments as applicable to the Resort (Front Office, Maintenance, Housekeeping, etc.)
  • Supervises the assignment of rooms
  • pre-blocks and assigns all V.I.P. and special room requests daily
  • Assists with the processing of payroll, completing time edits, approving PTO request and submission in the absence of the General Manager
  • Coordinates with all department heads in all pertinent information to ensure a smooth-running operation
  • Controls all guests’ vouchers and accuracy of the room or guests’ folios
What we offer
What we offer
  • Competitive Salary
  • Paid time off
  • Career growth
  • Medical / Dental / Vision insurance
  • 401k
  • Enthusiastic team environment
  • Travel Perks to all our Resort locations
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Fulltime
Read More
Arrow Right

Hospitality Supervisor – Front Office

Opportunity for career advancement in a fast-paced, growth-oriented organization...
Location
Location
United States , Sugar Mountain
Salary
Salary:
Not provided
capitalvacations.com Logo
Capital Vacations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Minimum 3 years of supervisory/management experience in hotel/resort operations, preferably in vacation ownership
  • Exceptional communication and leadership skills
  • Excellent interpersonal skills when dealing with guests, Team Members, and the general public
  • Knowledge of daily operations of the front desk, reservations, and problem resolution
Job Responsibility
Job Responsibility
  • Supervises the daily operations of the front desk, rooms control, and PBX
  • Supports the vision and goals of the General Manager and assists in creating and implementing new service initiatives
  • Is a hands-on leader and a visible front office team member who leads by example
  • Monitors departmental service levels and acts accordingly
  • Identifies areas of opportunity to improve processes and procedures to elevate the overall guest experience
  • Is responsible for internal audits to ensure compliance with corporate SOPs and QA standards
  • Is responsible for staff development
  • Serves as Manager on Duty as needed, making decisions based on the business requirements
  • Works all shifts as need dictates
  • Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff
What we offer
What we offer
  • $450 Sign on Bonus
  • Competitive Salary
  • Paid Time Off and Paid Holidays
  • Career Growth
  • Medical/Dental with employer contribution
  • Voluntary Life Insurance, Disability, and Aflac Insurance
  • Company-paid life insurance and long term disability
  • 401 (k) retirement plan
  • Travel Perks to Resort Locations
  • Company Perks Program
  • Fulltime
Read More
Arrow Right

Hospitality Supervisor – Front Office

Opportunity for career advancement in a fast-paced, growth-oriented organization...
Location
Location
United States , Sugar Mountain
Salary
Salary:
Not provided
capitalvacations.com Logo
Capital Vacations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Minimum 3 years of supervisory/management experience in hotel/resort operations, preferably in vacation ownership
  • Exceptional communication and leadership skills
  • Excellent interpersonal skills when dealing with guests, Team Members, and the general public
  • Knowledge of daily operations of the front desk, reservations, and problem resolution
Job Responsibility
Job Responsibility
  • Supervises the daily operations of the front desk, rooms control, and PBX
  • Supports the vision and goals of the General Manager and assists in creating and implementing new service initiatives
  • Is a hands-on leader and a visible front office team member who leads by example
  • Monitors departmental service levels and acts accordingly
  • Identifies areas of opportunity to improve processes and procedures to elevate the overall guest experience
  • Is responsible for internal audits to ensure compliance with corporate SOPs and QA standards
  • Is responsible for staff development
  • Serves as Manager on Duty as needed, making decisions based on the business requirements
  • Works all shifts as need dictates
  • Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff
What we offer
What we offer
  • Competitive Salary
  • Paid Time Off and Paid Holidays
  • Career Growth
  • Medical/Dental with employer contribution
  • Voluntary Life Insurance, Disability, and Aflac Insurance
  • Company-paid life insurance and long term disability
  • 401 (k) retirement plan
  • Travel Perks to Resort Locations
  • Company Perks Program
  • Medical Insurance
  • Fulltime
Read More
Arrow Right
New

Assistant Project Manager

WELBRO Building Corporation, has a tremendous growth opportunity for an Assistan...
Location
Location
United States , Orlando
Salary
Salary:
Not provided
welbro.com Logo
WELBRO Building Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.S. Degree in Construction Management, Construction Engineering, or Civil Engineering
  • Three (3+) years of experience in similar role as an intern, Project Engineer, Field Engineer, or Office Engineer for a general contractor performing vertical commercial construction work, education, or industrial work
  • Experience on multi-story commercial project, industrial project, education, or hotel / resort project
  • Excellent communication and organizing skills
  • High proficiency in project management applications necessary
  • Integrity, tenacity, demonstrated ability to succeed, and the attitude to do what it takes to meet and/or exceed client expectations
Job Responsibility
Job Responsibility
  • Assist the Project Manager in building and maintaining liaison with owner, design professionals, subcontractors, and vendors
  • Help manage the financial aspects of contracts and protect the company’s best interests by updating in-place quantities and compiling financial status reports
  • Assist in the buy-out process by establishing and maintaining a purchase log, drafting scopes of work, and issuing purchase orders and subcontracts
  • Assist in establishing the project preplan by providing input on objectives, procedures and performance standards
  • Thoroughly investigate potentially high risk issues on the project, provide possible solutions and resolve the situation
  • Assist Project Manager in managing the change order process including tracking, investigating and settling all change order requests
  • Assist Project Manager in preparing owner pay applications and processing of subcontractor and material invoices
  • Represent company in project meetings, assist in negotiation/strategy meetings, etc
  • Produce meeting minutes as directed by the Project Manager or Operations Manager
What we offer
What we offer
  • relocation package
  • health insurance
  • dental
  • life
  • LTD
  • ESOP
  • HRA
  • FSA
  • wellness
  • 401(k)
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy