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Resort Assistant Manager

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My NRMA

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Location:
Australia , Arrawarra

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you a hands-on hospitality leader with strong operational capability and a particular strength in grounds and maintenance operations? Join the leadership team at Darlington Beach Holiday Park, supporting the General Manager in the smooth, safe and efficient day-to-day operation of this much-loved coastal destination. To complement the existing team, this role is especially well suited to someone who brings confidence and experience overseeing grounds, maintenance or trades-based teams, alongside proven people leadership capability.

Job Responsibility:

  • Supporting the General Manager in the overall operation and performance of the resort
  • Providing day-to-day oversight across all departments
  • Leading daily operational rhythms, including HOD check-ins and cross-department coordination
  • Jumping in operationally as needed to support teams during peak periods or absences
  • Assisting with wage forecasting, rostering and cost control to ensure budgets are met
  • Supporting recruitment, onboarding and on-the-job training across departments
  • Acting as the GM's delegate during days off or periods of leave
  • Liaising with the GM on maintenance issues, repairs, contractor management and improvement projects
  • Promoting a strong safety culture for guests, team members and contractors
  • Monitor and maintain a high standard of safety of all guests, visitors and employees

Requirements:

  • Previous leadership experience is essential, ideally within tourism, hospitality, accommodation or a similar operational environment
  • Demonstrated experience overseeing grounds, maintenance, trades or asset-focused teams (or working closely with them)
  • Experience as an Assistant Manager, Operations Manager, Head of Department or similar role
  • Strong people leadership skills, with the ability to lead by example and remain visible on the ground
  • Confidence working with employment awards, rosters and wage management
  • A practical, solutions-focused mindset and the ability to adapt in a fast-paced, 7-day operation
  • Excellent communication skills, with the ability to engage team members, guests and stakeholders at all levels
  • Experience in food & beverage or events is beneficial, but not essential

Nice to have:

Experience in food & beverage or events

What we offer:
  • Progressive flexibility, leave and well-being benefits to balance all of life's priorities
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on a range of NRMA personal insurance products including car, home & travel
  • Grow, progress or relocate your career and move around the NRMA Group or different locations with us

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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