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Join Crystal ski, as a Resort Accounts Controller and you’ll be a key link in the chain between our resort teams and our suppliers, providing essential accounts and admin support to enable our resort teams to focus on delivering amazing customer service.
Job Responsibility:
Set up the sales database at the start of the season and maintain it throughout
Assist with the training of resort staff on accounts processes
Manage accounting data and card payments from a group of resorts, working closely with the resort teams
Liaise with resort staff to confirm weekly customer bookings, work through variances and assist the accounts processing team with reconciling invoices for payment
Assist with credit card payment issues
Maintain excellent supplier relationships and respond to their queries quickly and efficiently
Requirements:
Passion for the mountains with experience or an interest in skiing, snowboarding and winter outdoor life
Genuinely enjoy spreading positivity
Great team player
True people person with the ability to quickly build trust with both colleagues and suppliers
Digital know-how
Willing to learn the demands of the job, the technology needed to do it and all about our incredible Crystal Ski products & services
Manage time effectively
High attention to detail
Always produce work to an excellent standard
Self-motivated and able to work on your own and as part of a team
Excellent analytical and problem-solving skills
Adjust quickly to changing priorities and manage multiple tasks simultaneously
Strong communication skills
Comfortable explaining detailed processes to others
Detail orientated
Demonstrate a high level or accuracy and thoroughness in all tasks
Highly numeric
Prior related experience in the industry and/ or finance and accounting is preferred but not required
Fluent in verbal and written English
Additional European languages an advantage
Nice to have:
Additional European languages
What we offer:
Cost of Living Allowance from €300 gross per month on top of your salary
Accommodation and bills included
Return flights within Europe and uniform included where necessary
Comprehensive onsite start of season training with accommodation and pay included
Access to the TUI Learning Hub
Summer work in our Beach program and multiple permanent career development opportunities available
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