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Are you a seasoned enforcement professional ready to lead the next generation? This is your chance to take your frontline experience and use it to shape, mentor, and develop new talent as part of Marston’s elite team. We’re on the hunt for a Resolution Specialist – On-Street Trainer who will play a dual role: delivering outstanding enforcement services and coaching our newest Resolution Specialists in the field. This is not just a job – it's a leadership opportunity that puts your real-world experience to work, helping others grow while keeping your own skills sharp.
Job Responsibility:
Mentoring on the Move: Provide on-street training, coaching and guidance in live operational environments
Compliance Champion: Ensure best practices, professionalism, and ethical conduct are upheld in every interaction
Lead by Example: Execute enforcement duties to the highest standard, setting the tone for new recruits
Tactical Guidance: Train and support officers in managing evasions, handling sensitive situations, and engaging with the public
Real-Time Feedback: Monitor performance, deliver constructive feedback, and foster professional growth
Administrative Oversight: Ensure all warrant returns, field reports, and financial documentation are completed accurately
Requirements:
Proven success in a field-based enforcement or regulatory role
Strong interpersonal and coaching skills – a natural mentor
Deep understanding of enforcement legislation and ethical standards
Resilience, confidence, and clarity in complex or high-pressure situations
Passionate about helping others succeed and uphold compliance
Must hold a full UK manual driving licence
What we offer:
Competitive Annual Leave
Enhanced Family Benefits: Comprehensive maternity and paternity packages
Health Cash Back Plan
Exclusive Staff Perks: Discounts on high street shopping, travel, social activities, and wellness programs