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The Resiliency Coordinator supports daily operations within the Enterprise Resiliency function for a high profile customer. The Resiliency Coordinator leads 24/7 threat and risk monitoring, develops situational awareness reports for senior leaders, and facilities coordinated responses to disruptive events affecting the client operations, customers, and communities.
Job Responsibility
Maintain 24/7 global threat monitoring to ensure continuous readiness and rapid response to emerging risks
Provide real-time situational awareness and briefings to key stakeholders on developing threats and risk events
Identify vulnerabilities and operational single points of failure to safeguard critical business functions
Develop and refine threat monitoring and incident response strategies to align with the evolving threat landscape and enterprise operations
Assess and coordinate emergency responses in collaboration with business leaders and external response partners
Initiate timely protective measures to mitigate threats and minimize operational impact
Maintain clear communication protocols, information sharing practices, and reporting, including program metrics and KPIs
Requirements
Must possess one or more of the following: Associate's degree in emergency management, risk mitigation, criminal justice, or related field of study
High school diploma or equivalent with a minimum of three (3) years of experience in emergency response coordination/management
Minimum of one (1) year of experience in each of the following: Emergency management or operations center
coordinating emergency or critical events, conducting threat monitoring and analysis, and delivering incident briefings to business leaders and response teams
Excellent computer skills to include Microsoft Office (specifically, Excel and PowerPoint)
Knowledgeable and skilled in threat analysis and assessment
Crisis management and business continuity skills
able to identify critical issues quickly and propose steps to mitigate risk
Incident coordination and project management skills
Intelligence analysis skills
able to research, sort, and compile information into informative and actionable documents
Nice to have
Graphic design experience or skills
What we offer
Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly