CrawlJobs Logo

Resilience Lead

barclays.co.uk Logo

Barclays

Location Icon

Location:
United Kingdom , Knutsford

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are looking for a Resilience Lead to join our Group Resilience team in Group Control facing off to the BUK business. The ideal candidate would have experience of working in Retail Banking, managing risk, influencing senior stakeholders (up to Managing director, exco level) along with excellent organisation, project planning, communication & data analysis skills. Purpose of the role: To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and controls and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise the impact to customers, clients, colleagues and the wider market.

Job Responsibility:

  • Socialisation and implementation of the resilience strategy and underpinning framework across the firm
  • Development and enhancement of the resilience, crisis and incident management framework
  • Operational Recovery Planning and Security Incident Management planning standards and controls enhancement
  • Provide oversight to the business and technology recovery capability improvements
  • Communication of the firm’s / business’ resilience position
  • Enhancement of resilience, crisis management and incident response and recovery capability through testing
  • Assurance that services and products are built resiliently
  • Continually remain abreast of resilience and crisis and incident management developments
  • Mitigation of the impact of unexpected incidents
  • Execution of responses to reported incidents and potential threats
  • Documentation and analysis of past prioritised incident details

Requirements:

  • Experience of working in a risk, control, resilience or security role
  • Experience of senior stakeholder management
  • Leadership and influencing across a matrix team environment
  • Experience of working in a role within Operational Resilience – i.e. understand Operational Resilience Regulation
  • Governance and reporting
  • Technology awareness

Additional Information:

Job Posted:
December 23, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
PREMIUM
More languages and countries
Unlock more languages and countries
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Resilience Lead

Senior Audit Manager – Operational Resilience

The Senior Audit Manager is a senior-level management position responsible for m...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in a related role
  • Suitable Internal Audit Experience from a highly regulated industry
  • Audit experience in Operational Resilience and demonstrated ability to lead complex Operational Resilience engagements including assessment of important business services, impact tolerances, resource mapping and vulnerabilities identification and tracking
  • Experience of leading Audit team through audit engagements
  • Experience in business, functional and people management
  • Related certifications (CIA, CISA, CISSP, CRISC, or similar) preferred
  • Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables
  • Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
  • Strong stakeholder management skills
  • Effective negotiating, influencing and relationship management skills
Job Responsibility
Job Responsibility
  • Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
  • Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
  • Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
  • Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
  • Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
  • Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
  • Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
  • Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
  • Fulltime
Read More
Arrow Right

Crisis & Incident Management Lead – Operational Resilience - Vice President

The VP, Crisis & Incident Management Lead is responsible for the strategic leade...
Location
Location
United States Of America , NEW YORK
Salary
Salary:
150000.00 - 180000.00 USD / Year
credit-agricole.com Logo
Crédit Agricole
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Risk Management, Information Technology, Business Continuity, or a related field
  • Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity
  • Experience leading cross-border incident response and regulatory engagement
  • Proficiency in English (both written and verbal)
  • Incident Management: Ability to analyze, prioritize, and manage incidents effectively. Cross-functional command and coordination
  • Strategic Thinking: Ability to align crisis and incident management initiatives with business objectives and regulatory requirements
  • Communication&Documentation: Ensure thorough documentation and clear communications over crisis and incident management activities
  • Leadership&Team Management: Proven track record of building and leading high performing teams. Strong project management skills. Ability to thrive in fast-paced, high-stakes environment
  • Regulatory Compliance: Expertise in navigating banking regulations and audit readiness. Deep understanding of financial compliance requirements and regulatory frameworks, including FFIEC, DORA, PRA and OCC
  • Crisis Leadership: Demonstrated ability to lead complex incident response efforts across business, technology, cyber, and third-party domains
Job Responsibility
Job Responsibility
  • Develop and lead a crisis and incident management strategy aligned to the bank’s operational resilience framework and key business services
  • Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies
  • Establish and manage governance forums and escalation protocols for crisis and incident oversight
  • Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders
  • Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications
  • Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols
  • Ensure that major incidents—including those involving third parties and cyber events—are managed in line with regulatory requirements
  • Integrate internal communications tools and channels into a unified communications strategy
  • Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken
  • Drive optimization of incident response processes using data analytics, metrics and automation opportunities
  • Fulltime
Read More
Arrow Right
New

Resilience And Readiness Manager

The Resilience & Readiness Manager is a manager-level role within the Risk & Res...
Location
Location
United Kingdom
Salary
Salary:
Not provided
admiralgroup.co.uk Logo
Admiral Group Plc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep experience in resilience disciplines such as incident management, crisis management, business continuity, operational resilience, or resilience testing
  • Strong understanding of FCA/PRA Operational Resilience requirements
  • Experience of defining/leading scenario testing exercises
  • Experience working in UK financial services, preferably general insurance
  • Knowledge of FCA/PRA Operational Resilience requirements/Business Resilience
  • Understanding of risk assessment, root cause analysis, and dependency mapping across people, process, technology, data, and third parties
  • Proven track record in oversight, assurance, governance or framework ownership rather than operational response
  • Excellent analytical and reporting skills, with ability to convert data into clear insights for senior stakeholders
  • Strong interpersonal and influencing skills, able to challenge constructively and drive consistent standards across diverse operational teams
Job Responsibility
Job Responsibility
  • Establish and lead the Resilience & Readiness team
  • Own, maintain and continuously improve the enterprise-wide frameworks supporting RR
  • Ensure frameworks remain aligned to FCA/PRA Operational Resilience expectations, ISO22301 principles, internal and group policies, and industry best practice
  • Champion the use of shared risk and control frameworks, collaborating with the Risk, Controls Assurance, Regulatory Resilience, and TPRM functions to ensure consistent processes, methodologies, reporting and governance
  • Lead the embedding of resilience practices, behaviours and disciplines across Value Streams and business functions
  • Provide expert SME support and advisory services to Value Streams as they assess, maintain and improve their own resilience posture
  • Embed the Fusion across the enterprise to enable proactive monitoring and management of resilience within Valuer streams
  • Provide clear, concise reporting into executive forums, risk committees to report on Resilience posture
  • Promote a mature forward-looking resilience culture of preparedness, continuous learning and operational safety across the organisation
  • Deliver training, awareness and exercising programmes to uplift resilience capability
What we offer
What we offer
  • Up to £3,600 of free shares each year after one year of service
  • 33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
  • Option to buy or sell up to an additional five days of annual leave
  • Fulltime
Read More
Arrow Right

Senior Technology Resilience and Operations Leader

Senior Program Manager, Technology Resilience & Operations Leader responsible fo...
Location
Location
United States , Iselin
Salary
Salary:
175000.00 - 230000.00 USD / Year
citizensbank.com Logo
Citizens Bank
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ten or more years of experience in technology program management, operational resilience, technology risk, cloud engineering, or enterprise technology leadership
  • Demonstrated experience leading complex, cross functional enterprise programs with regulatory and operational impact
  • Strong knowledge of technology resilience testing, cloud architecture principles, and observability practices
  • Experience working with third party risk frameworks, regulatory expectations, and contract control requirements
  • Prior experience supporting or managing mission critical operational centers such as NOC, TOC, or SOC
  • Proven ability to influence and drive execution across matrixed organizations without direct authority
  • Strong communication, stakeholder management, and executive reporting skills
Job Responsibility
Job Responsibility
  • Lead the enterprise technology resilience program, including strategy, roadmap, execution cadence, and governance
  • Develop and maintain technology resilience testing frameworks aligned with regulatory, industry, and internal standards
  • Coordinate with engineering, infrastructure, and application teams to plan and execute resilience, failover, and chaos testing exercises
  • Establish centralized program oversight for critical asset mapping, scenario design, testing schedules, issue tracking, and remediation management
  • Define, track, and report resilience metrics, dashboards, test coverage, and issue aging to senior leadership and governance forums
  • Drive continuous improvement initiatives across disaster recovery, high availability, and fault tolerant design practices
  • Lead cloud governance and resilience guardrail initiatives in partnership with enterprise architecture, cloud engineering, and risk teams
  • Define minimum resilience design requirements for cloud native and hybrid solutions, including multi availability zone patterns, automated failover, observability, and dependency management
  • Program manage the integration of resilience controls into reference architectures, delivery pipelines, and automated policy enforcement
  • Develop and maintain standards, playbooks, and guidance to support consistent and resilient cloud adoption
What we offer
What we offer
  • medical, dental, and vision coverage
  • retirement benefits
  • parental leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs
  • paid time off
  • Fulltime
Read More
Arrow Right

Engineering Manager, Business Systems

We’re looking for an Engineering Manager to lead our Business Systems team withi...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
phorest.com Logo
Phorest
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of software engineering experience
  • 3+ years in a team leadership or management role
  • Comfortable leading through ambiguity
  • Strong people management skills: experienced in coaching, mentoring, and developing engineers
  • Proven ability to lead engineering teams working on business systems, internal tools, or backend integrations
  • Technical background in object-oriented design, preferably Java or similar JVM languages
  • Experience designing and scaling API-driven or event-based systems
  • Comfortable working in a cross-functional environment — collaborating with operations, CX, finance, or product teams
  • Excellent communication skills, able to translate technical detail into compelling narratives
  • Pragmatic and outcome-driven: you focus on the 90% solution that delivers impact faster
Job Responsibility
Job Responsibility
  • Lead & Develop the Team: Manage and mentor a team of backend and systems engineers
  • Drive System & Process Improvement: Lead development of scalable internal tools and integrations
  • Provide Technical Leadership: Guide architectural and technical decisions
  • Balance Short- and Long-Term Impact: Help the team balance immediate operational needs with longer-term system improvements
  • Foster Cross-Functional Collaboration: Act as a trusted partner to regional and functional leaders
  • Build for Scale & Reliability: Ensure internal tooling, data pipelines, and integrations can scale
What we offer
What we offer
  • Private healthcare
  • 2 Wellness Days
  • Employee assistance program
  • Free online GP service
  • Competitive Compensation
  • Employee Share Purchase Scheme
  • Pension
  • Life Assurance
  • Income Protection
  • Bike to work scheme
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect - Business Applications

This role is designed to provide specialized technical service for high-impact c...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field
  • Substantial experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • Relevant experience with Dynamics 365 Finance or other enterprise financial systems
  • Business level proficiency in Japanese is required
Job Responsibility
Job Responsibility
  • Responsible for delivering mission-critical support offerings, collaborating across solution architecture, customer success, support, engineering, and other relevant teams
  • Ensure a cohesive, cross-functional experience for customers managing critical workloads
  • Lead proactive resiliency efforts, coordinating accelerated incident resolution, and enhancing monitoring and observability capabilities
  • Proactive Resiliency: Lead technical engagement for prioritized workloads, focusing on reliability, security, supportability, manageability, and observability
  • Accelerated Incident Resolution: Maintain awareness and visibility into critical incidents, ensuring root cause analyses and recommendations are captured and aligned with resiliency efforts
  • Monitoring & Observability: Support onboarding and enablement of customer-owned monitoring solutions to improve observability and customer experience
  • Cross-Team Leadership: Foster partnerships to clarify roles and responsibilities across account management and escalation paths
  • Coordinate with leads of incident resolution and proactive monitoring workstreams to ensure alignment and continuity
  • Collaborate with support and stakeholders to maintain comprehensive, up-to-date knowledge resources
  • Facilitate the sharing of incident analyses and recommendations to customers through structured documentation
  • Fulltime
Read More
Arrow Right

Sales Development Representative

Jeeves is rapidly growing our operations in Brazil and searching for a motivated...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
tryjeeves.com Logo
Jeeves
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Sales Experience: 3+ years of experience in a sales or customer-facing role, preferably in the fintech, finance, or technology industry
  • Fluent in English
  • Experience in Lead Generation: Proven experience in prospecting, lead generation, and lead qualification
  • Familiarity with Prospecting Tools: Experience using various prospecting tools and platforms, such as LinkedIn Sales Navigator, ZoomInfo, or similar tools
  • CRM Proficiency: Experience with Customer Relationship Management (CRM) software, such as Salesforce, HubSpot, or similar platforms
  • Excellent Communication Skills: Strong verbal and written communication skills
  • Analytical Skills: Ability to analyze market data, understand industry trends, and identify opportunities for lead generation
  • Time Management: Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines
  • Tech-Savvy: Comfortable using various sales and marketing tools
  • Problem-Solving Skills: Ability to think critically and creatively to overcome objections
Job Responsibility
Job Responsibility
  • Prospecting and Lead Generation: Identify and research potential clients
  • Outbound Sales Efforts: Conduct outbound calls, emails, and social media outreach
  • Qualification of Leads: Assess the needs and challenges of prospective clients
  • CRM Management: Maintain accurate and up-to-date information on all leads and prospects
  • Collaboration with Sales Teams: Work closely with Account Executives and other sales team members
  • Market and Industry Research: Stay informed about trends, challenges, and opportunities in the fintech industry
  • Performance Tracking and Reporting: Regularly track and report on key performance metrics
  • Participation in Sales and Marketing Campaigns: Assist in the planning and execution of targeted sales and marketing campaigns
  • Continuous Learning and Development: Stay up-to-date with the company’s products, services, and value propositions
  • Customer Feedback Loop: Gather feedback from prospects and clients
  • Fulltime
Read More
Arrow Right

Sales Development Representative

Jeeves is rapidly growing our operations across EMEA and searching for a motivat...
Location
Location
Spain
Salary
Salary:
Not provided
tryjeeves.com Logo
Jeeves
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in a sales or customer-facing role in financial services, payments, crypto, blockchain/digital asset technologies
  • Fluent in English and Spanish, with experience working across EMEA and preferably Latin America in B2B sales
  • Experience in Lead Generation: Proven experience in prospecting, lead generation, and lead qualification
  • Familiarity with Prospecting Tools: Experience using various prospecting tools and platforms, such as LinkedIn Sales Navigator, ZoomInfo, or similar tools
  • CRM Proficiency: Experience with Customer Relationship Management (CRM) software, such as Salesforce, HubSpot, or similar platforms
  • Excellent Communication Skills: Strong verbal and written communication skills
  • Analytical Skills: Ability to analyze market data, understand industry trends, and identify opportunities for lead generation
  • Time Management: Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines
  • Tech-Savvy: Comfortable using various sales and marketing tools
  • Problem-Solving Skills: Ability to think critically and creatively to overcome objections and find solutions
Job Responsibility
Job Responsibility
  • Prospecting and Lead Generation: Identify and research potential clients
  • Outbound Sales Efforts: Conduct outbound calls, emails, and social media outreach
  • Qualification of Leads: Assess the needs and challenges of prospective clients
  • CRM Management: Maintain accurate and up-to-date information on all leads and prospects
  • Collaboration with Sales Teams: Work closely with Account Executives and other sales team members
  • Market and Industry Research: Stay informed about trends, challenges, and opportunities in the fintech industry
  • Performance Tracking and Reporting: Regularly track and report on key performance metrics
  • Participation in Sales and Marketing Campaigns: Assist in the planning and execution of targeted sales and marketing campaigns
  • Continuous Learning and Development: Stay up-to-date with the company’s products, services, and value propositions
  • Customer Feedback Loop: Gather feedback from prospects and clients
  • Fulltime
Read More
Arrow Right