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Join us as a Resilience Governance & Oversight AVP, USCB. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. In this role you will develop, implement, and maintain an ample resilience strategy alongside an effective Operational Recovery Planning and Incident Management framework. Aligned to industry‑leading standards, controls, and regulatory expectations, the role ensures the bank can respond to and recover critical business services during severe but plausible scenarios. The individual will support the organization in minimizing impacts to customers, clients, colleagues, and the wider market through robust planning, governance, and disciplined execution. This role plays a key part in driving operational stability and embedding a culture of resilience across the business.
Job Responsibility:
Socialisation and implementation of the resilience strategy and underpinning framework across the firm
Development and enhancement of the resilience, crisis and incident management framework to uplift recovery and response capabilities
Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats and regulatory requirements
Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party recovery capabilities
Communication of the firm’s / business’ resilience position through clear and transparent scorecards / dashboards
Enhancement of resilience, crisis management and incident response and recovery capability through sophisticated, regular and adequate testing coverage
Assurance that services and products are built resiliently by the business through the change management process
Continually remain abreast of resilience and crisis and incident management developments, regulatory policy requirements and the emerging landscape
Mitigation of the impact of unexpected incidents by identifying , responding to and enabling the resolution of events
Execution of responses to reported incidents and potential threats from various channels
Documentation and analysis of past prioritised incident details, the steps to resolution and the lessons learnt
Requirements:
Extensive experience across Resilience, Risk Management, and Operational Controls, with the ability to apply these disciplines to strengthen organizational stability and support regulatory alignment
Demonstrated capability in governance, reporting, business writing, and producing high‑quality PowerPoint presentations with careful attention to detail
Project management experience with the ability to plan, coordinate, and deliver effectively against key milestones
Nice to have:
PMP certification and experience supporting governance and resilience workstreams
Capability in project and milestone tracking to ensure successful program delivery
Excellent communication skills with the ability to build and maintain effective stakeholder relationships