Resilience And Readiness Manager

The Resilience & Readiness Manager is a manager-level role within the Risk & Resilience function, accountable for leading and embedding a consistent, enterprise-wide approach to Resilience, business continuity , crisis management and resilience testing. The role provides framework ownership, oversight, governance and subject-matter leadership, ensuring that resilience capabilities across the organisation are well-designed, consistently applied and effectively governed. It operates in a non-operational capacity, setting standards, providing expert guidance and assurance, and enabling first-line teams to manage their own resilience responsibilities confidently and consistently. Working closely with Technology, Cyber, Operations, Facilities and other business areas, as well as with second-line risk and assurance functions, the role ensures resilience activities are aligned to enterprise risk frameworks, group standards and regulatory expectations. The Resilience & Readiness Manager plays a key role in strengthening organisational preparedness and driving continuous improvement in resilience maturity across the business.