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Residential Youth Care Specialist

United States, Tri-Cities 20.00 - 22.50 USD / Hour · Job Posted March 21, 2026
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Job Description

Residential Youth Care Specialists provide comprehensive residential services through meeting the residents’ basic needs, working with a team to build opportunities for their development, and fostering and maintaining a trauma-informed, strengths-based, stable, safe, clean home.

Job Responsibility

  • Build trust and rapport using a strengths-based approach and trauma-informed engagement practices with residents who have experienced sexual exploitation
  • Work cooperatively and collaboratively with all site staff, partners, and volunteers to create a nurturing, dynamic, and constructive environment for residents
  • take ownership for fostering a trauma-informed, home-like atmosphere where residents can feel safe and stable
  • Provide on-site resident supervision
  • support residents with crisis intervention and behavioral redirection
  • Maintain awareness of resident whereabouts (and line-of-sight supervision as necessary)
  • complete related documentation as required
  • Engage, support, and coach residents on healthy participation in the life of the home
  • educate residents on independent living skills, including but not limited to personal care and food preparation
  • Model positive behavior, communication, and coping skills using de-escalation, mediation, and problem-solving skills
  • Work closely with the Case Manager and other professionals to keep track of individualized goals for each resident and observe and communicate progress toward those goals
  • attend resident meetings and provide advocacy when beneficial or assigned
  • Facilitate or participate in Home meetings
  • encourage resident participation
  • Maintain accurate and timely case records, progress notes, logbooks, and other required documentation with data entry in our client management system
  • Dispense medication (as needed) and complete related documentation
  • perform medication reconciliation and update medical binder forms according to policies and procedures
  • Maintain the safety and cleanliness of the home and facilities, including disinfecting surfaces and following cleaning protocols. Perform light janitorial work as needed, including vacuuming/sweeping/mopping, taking out trash, and similar tasks as identified by the On-Site Program Manager and/or site/agency protocols. Support residents in learning and performing house chores
  • Support the coordination of on-site basic needs ensuring residents have everything they need for each day
  • regularly take supply inventory
  • Assist in packing resident belongings as necessary and cleaning and sanitizing bedrooms upon exit
  • prepare bedrooms for incoming residents
  • Regularly prepare meals for up to 10 clients and staff depending on the shift
  • Provide transportation for outings and client appointments
  • safely operate the agency vehicle in accordance with state law and agency policy
  • Faithfully adhere to organizational policies and procedures around client confidentiality in any kind of communication
  • Maintain healthy boundaries with all residents and colleagues
  • Embrace and promote Mirror Ministries’ vision and mission in the community
  • Participate in employee and client activities that require travel, or that occur locally or on Zoom
  • Participate in regular supervision, required trainings, resident consultations, and agency meetings

Requirements

  • High School Diploma or equivalent
  • Must be 21 years of age or older
  • Must have the skills and the ability to assist the needs of the clients
  • Must have at least 6 months of similar work experience related to caring for vulnerable populations OR be attending classes at an accredited college related to caring for vulnerable populations
  • Must have an active and vital relationship with Jesus and be a part of a supportive faith community outside of Mirror Ministries
  • Must agree with our Statement of Faith
  • Must have reliable transportation, current auto insurance, and a clean driving record
  • Must be comfortable with a wide range of responsibilities
  • Must be professional, teachable, and a humble servant leader
  • Possess excellent interpersonal and supervisory skills as well as professional verbal and written communication skills
  • Willingness and ability to learn about the Commercial Sexual Exploitation of Children (CSEC)
  • Willingness and ability to learn about complex trauma and its impacts on the brain and behavior
  • ability to learn and implement knowledge of trauma-informed and trauma-sensitive care in resident services
  • Ability to respond to crisis and/or escalated behavior calmly with confidence and understanding
  • Ability to organize, discern, and problem-solve creatively as well as while under pressure
  • Must possess working knowledge of Microsoft Office Suite and Google Suite
  • Must be flexible and able to respond to leadership directives promptly
  • Must be faithful and committed to the role in a consistent manner

Nice to have

  • Associates degree in Health and Human/Social Services or related field
  • Minimum of one year of experience in Social Services in the role of Advocate, Youth Counselor, or Case Manager with at-risk or vulnerable populations, particularly those who have been victims of crime
  • Knowledgeable about CSEC
  • Knowledgeable about complex trauma and its impacts on the brain and behavior
  • Familiarity with Tri-Cities agencies, law enforcement, and service providers
  • Bilingual

What we offer

  • holiday pay
  • accrued paid sick time as per WA State law
  • local health club membership
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