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Residential Services Manager

Vietnam, Saigon · Job Posted January 19, 2026
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Job Description

Functions as the strategic business leader for residential service activities required between the homeowners and the management company. Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence. Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution. Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents. Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties.

Job Responsibility

  • Functions as the strategic business leader for residential service activities required between the homeowners and the management company
  • Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence
  • Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution
  • Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents
  • Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties
  • Maintaining Residences Operations
  • Managing and Conducting Residences Activities

Requirements

  • Bachelor’s degree from an accredited university in Hotel Management, Hospitality, Business Administration OR Related major
  • 2 years’ experience in residential hospitality, or related professional area preferred

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