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A successful Residential Service Plumber is a skilled and mechanically inclined individual who consistently delivers efficient and effective repairs and installations. You will diagnose and troubleshoot a wide array of plumbing issues with ease, ensuring customer satisfaction and the proper functioning of plumbing systems. Your expertise extends to the installation and maintenance of pipes, valves, fittings, and fixtures, ensuring optimal performance and longevity.
Job Responsibility:
Execute precise and efficient plumbing, drain cleaning, and in-home service calls
Build strong customer relationships, ensuring exceptional service delivery and customer satisfaction
Educate customers on residential plumbing needs, financial options, and maintenance plans
Provide expert technical support for effective problem resolution
Exceed revenue goals through adherence to established sales criteria
Stay updated on manufacturer products and actively engage in training sessions
Diagnose and resolve a range of plumbing issues with appropriate tools
Mentor apprentices, contributing to a skilled workforce
Maintain an organized job site and well-inventoried truck for efficiency
Uphold high standards of ethics, honesty, and integrity in all interactions
Requirements:
Minimum 3 years of residential plumbing experience
Valid 058 IL state plumbing license is REQUIRED
Strong mechanical aptitude and knowledge of plumbing processes
A clean and safe driving record
Exceptional customer communication skills
A team player who thrives in both collaborative and independent settings
An enthusiastic and positive individual eager to embrace challenges
Ability to lift 50 pounds at a time, prolonged periods of standing, kneeling, crawling, or climbing ladders, and ability to work outside in varying temperatures