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Ready to take your Residential Service Plumbing skills to a top-tier residential service team? We’re looking for a knowledgeable, skilled, and customer-focused individual who excels at troubleshooting, compliance, and providing excellent service. Join a company that supports your success with great benefits, a company vehicle, and continuous training. We are seeking a skilled and customer-focused Residential Service Plumber to join our growing team. In this role, you will be responsible for testing, inspecting, troubleshooting, and properly repairing residential plumbing services while delivering a 5-star customer experience. This is a high-impact, performance-driven position with uncapped earning potential.
Job Responsibility:
Diagnose and troubleshoot residential plumbing issues
Present multiple solution options and educate homeowners
Perform plumbing repairs, replacements, and installations
Deliver exceptional customer service on every call
Maintain accurate job documentation and communication
Meet performance goals (average ~3 service calls/day)
Maintaining strong average ticket values
Rotating On-Call Schedule (~1 time/month)
Saturday Rotation (~1 time/month)
Common services include: Water heaters
Whole-home filtration systems (e.g., Halo systems)
Re-pipes
General residential service repairs
Requirements:
1+ year of plumbing experience
Residential service experience required (not install-only)
Strong diagnostic and problem-solving skills
Ability to present options and close service opportunities
Clean driving record and ability to pass background check
Strong communication and customer service skills
Nice to have:
Journeyman or licensed plumber
Experience with ServiceTitan or similar software
What we offer:
Company Provided Vehicle
Health Coverage: Medical (Three plans, including HSA option, and Telemedicine/Virtual Care), Dental, and Vision
Other Benefits: Life, Disability, and Voluntary Benefits
401K: Eligible to contribute and receive company matching contributions after 6 months of service (pre-tax and Roth options available)