Residential Room Attendant

• Remove soiled linens and towels and replace them with freshly laundered items
• make beds to Four Seasons residential standards
• Clean, dust, and sanitize all areas of the residence, including bedrooms, living rooms, dining areas, kitchens, and bathrooms, with exceptional attention to detail
• Vacuum carpets and clean marble, hardwood, tile, and specialty surfaces using proper techniques to protect high‑value finishes
• Remove room service trays, dishes, or resident service items and ensure proper placement in designated service areas
• Remove trash and recycling from designated bins throughout the residence and relocate items to appropriate disposal points
• Submit all maintenance concerns in residences, public areas, or back‑of‑house spaces through designated work order systems
• escalate urgent matters to Residential leadership
• Add thoughtful finishing touches that elevate the residential experience (e.g., organizing items, polishing glassware, cable management, microfiber cloth placements, etc.)
• Restock amenities—such as toiletries, stationery, kitchen items, and home essentials—based on residential preferences and property standards
• Treat all resident belongings and private information with confidentiality, discretion, and professionalism

• Prior housekeeping or professional cleaning experience, preferably in a luxury hotel, resort, or residential environment
• Excellent personal presentation and interpersonal skills
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
• Willing to work in a fast-paced environment
• Ability to operate all computer equipment necessary to perform the job
• knowledge of HotSOS preferred/is a plus
• Excellent communication and interpersonal skills
• ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
• Ability to lift, carry, and move up to 40 lbs
• US work authorization is required

knowledge of HotSOS

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals