Residential Public Area Attendant Job at Four Seasons (Washington)

Public Area Attendant- Residences

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

United States , New Orleans

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Detail-Oriented and Organizational Skills
Previous Housekeeping experience preferred
Ability to work independently with minimal supervision

Job Responsibility

Maintain the cleanliness and presentation of all residential and public areas—including washrooms, lobby, corridors, elevators, and back-of-house spaces—in accordance with Four Seasons standards
Anticipate and respond to resident needs with genuine care, taking ownership of requests and delivering personalized, thoughtful service experiences
Provide courteous and friendly assistance to residents and guests while ensuring all spaces remain welcoming, safe, and well-maintained

What we offer

A Rewarding Work Culture, with mentoring, training and development opportunities
401k participation with a company matching program after 30 days of employment
Discounted Accommodations at Four Seasons Worldwide
Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary uniforms that are laundered by our housekeeping department
Discounted parking near hotel

Fulltime

Residential Attendant

At Four Seasons Private Residences Los Angeles, the Residential Public Area Atte...

Location

United States of America , Los Angeles

Salary:

26.95 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, writing, and oral proficiency in the English language
Secondary education
A high degree of product knowledge and relevant technical skills
Ability to work with minimal supervision

Job Responsibility

Support the F&B program by keeping kitchen areas and storage areas clean, supporting inventory control, and assisting with the delivery of grab and go, drop and go, as well as table service in the Resident’s Lounge
Support the F&B program by keeping the stewarding areas clean and supporting the culinary team with the cleaning and replenishment of kitchen items and operating supplies
Check, clean and restock all residential area washrooms, residential lobby, mail room, residential corridors, and all common areas (e.g. gym, pool, theatre, resident’s lounge, etc.) and heart-of-house space (inclusive of office space etc.)
Anticipate residents’ needs and take ownership of concerns and requests
act decisively to ensure satisfaction
Proficient in the safe handling of all relevant equipment and machinery
reporting defects and accidents to management immediately
Clean and self-inspect public areas as assigned and in accordance with Four Seasons standards
Operate the washers and dryers to ensure pool terry, gym terry and other in-house laundry needs are processed in an expedient manner
Spot all furniture and keep it in its proper place

What we offer

Medical, Dental, Vision, Employee Assistance Program and 401(k) Retirement Savings Plan
Excellent training and development opportunities
Exclusive discount and travel programs with Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Residential Services Attendant

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in Residential Services, Guest Services, or luxury hospitality preferred
Excellent communication skills and strong command of English in verbal and written form
Flexibility to work early mornings, afternoons, evenings, weekends, and holidays
Strong attention to detail and ability to multitask in a fast-paced environment
Comfort using a variety of software and technology tools
Authorization to work in the United States is required

Job Responsibility

Process incoming and outgoing packages, messages, mail, groceries, flowers, luggage, and other resident items with accuracy and timeliness
Assist residents with luggage handling, transportation arrangements, deliveries, parcels, wine deliveries, and grocery services based on resident instructions
Provide residents with information regarding residential services, events, amenities, and hotel offerings
Support homeowners in transporting items to and from private storage as requested
Deliver messages, packages, newspapers, and faxes to condominiums and assist with Residential Lobby operations, including answering phones at the Residence Concierge desk
Maintain cleanliness and organization of the Residential Lobby and all common residential areas
Assist Residence Concierge, Management, and Public Area teams during absences or peak periods
Handle all resident interactions with exceptional professionalism, anticipating needs and resolving issues to prevent service disruptions
Communicate resident requests promptly to Residence Concierge for follow-up and task completion
Provide role coverage for colleagues during meal breaks or emergencies

What we offer

Competitive salary, wages, and comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Dynamic, inclusive employee culture with year-round engagement events

Fulltime

Residential Services Attendant

Four Seasons Residences Nashville is seeking a Residential Services Attendant to...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in Residential Services, Guest Services, or luxury hospitality preferred
Excellent communication skills and strong command of English in verbal and written form
Flexibility to work early mornings, afternoons, evenings, weekends, and holidays
Strong attention to detail and ability to multitask in a fast-paced environment
Comfort using a variety of software and technology tools
Authorization to work in the United States is required for this role.

Job Responsibility

Process incoming and outgoing packages, messages, mail, groceries, flowers, luggage, and other resident items with accuracy and timeliness
Assist residents with luggage handling, transportation arrangements, deliveries, parcels, wine deliveries, and grocery services based on resident instructions
Provide residents with information regarding residential services, events, amenities, and hotel offerings
Support homeowners in transporting items to and from private storage as requested
Deliver messages, packages, newspapers, and faxes to condominiums and assist with Residential Lobby operations, including answering phones at the Residence Concierge desk
Maintain cleanliness and organization of the Residential Lobby and all common residential areas
Assist Residence Concierge, Management, and Public Area teams during absences or peak periods
Handle all resident interactions with exceptional professionalism, anticipating needs and resolving issues to prevent service disruptions
Communicate resident requests promptly to Residence Concierge for follow-up and task completion
Provide role coverage for colleagues during meal breaks or emergencies.

What we offer

Competitive salary, wages, and comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Dynamic, inclusive employee culture with year-round engagement events

Fulltime

Residential Room Attendant

The Residential Room Attendant is responsible for cleaning and maintaining priva...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Prior housekeeping or professional cleaning experience, preferably in a luxury hotel, resort, or residential environment
Excellent personal presentation and interpersonal skills
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of HotSOS preferred/is a plus
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 40 lbs
US work authorization is required

Job Responsibility

Remove soiled linens and towels and replace them with freshly laundered items
make beds to Four Seasons residential standards
Clean, dust, and sanitize all areas of the residence, including bedrooms, living rooms, dining areas, kitchens, and bathrooms, with exceptional attention to detail
Vacuum carpets and clean marble, hardwood, tile, and specialty surfaces using proper techniques to protect high‑value finishes
Remove room service trays, dishes, or resident service items and ensure proper placement in designated service areas
Remove trash and recycling from designated bins throughout the residence and relocate items to appropriate disposal points
Submit all maintenance concerns in residences, public areas, or back‑of‑house spaces through designated work order systems
escalate urgent matters to Residential leadership
Add thoughtful finishing touches that elevate the residential experience (e.g., organizing items, polishing glassware, cable management, microfiber cloth placements, etc.)
Restock amenities—such as toiletries, stationery, kitchen items, and home essentials—based on residential preferences and property standards

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Residential Concierge

Four Seasons Hotel Montreal is seeking an individual who shares our passion for ...

Location

Canada , Montreal

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Good communication skills in French
An intermediate knowledge of English is necessary to understand the needs of international customers, explain the services offered, and ensure a personalized experience.
Post-secondary education is preferred
One (1) to three (3) years of concierge experience in a luxury environment
Previous Four Seasons concierge experience is preferred
Excellent communication skills
Available to work any shift, including morning, afternoon, evening and overnight
Ability to use variety of software

Job Responsibility

Handle all interactions with residents with the highest level of hospitality and professionalism, accommodating special requests when possible
resolve resident complaints
assist residents with information regarding residence/hotel services, hours of operation, key residence or hotel personnel, internal events, directions, etc. Respond to all resident inquiries accurately and promptly, providing recommendations based on local knowledge and residence practices.
Accurately and promptly handle incoming and outgoing packages, faxes, messages, and emails
store and retrieve residents’ packages, groceries, luggage, dry cleaning, and flowers.
Manage and grant access to buildings and units for all vendors/contractors/service providers/guests upon authorization
participate in scheduling vendors/contractors, verify identities, and provide appropriate access to owners’ vendors/contractors/service providers. Monitor access to entry doors and elevators.
Ensure safety and prevent unauthorized access during the night
conduct 1–2 rounds of the residential public areas during the shift.
Verify that all materials and information on restaurants, museums, attractions, maps, and other local points of interest are current and up to date. Be knowledgeable about local activities (theatre, sports, concerts, shows, special exhibits, tours) and build strong relationships with providers to offer information, tickets, and reservations to residents.

What we offer

Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.)
Discounts at MARCUS Restaurant and the Guerlain Spa
Employee recognition programs (Employee of the Month, anniversary celebrations, etc.)
Complimentary meals per shift at Café 1440
Employer-contributed retirement plan
Paid vacation plus two additional floating holidays per year
Strong training and development programs
Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability)

Residences Manager

An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vi...

Location

United States of America , New York

Salary:

86000.00 - 90000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Enthusiastic, optimistic and passionate
Self-driven and solution oriented
Invested in team, listens, cares about development and celebrates team success
Sets expectations and inspects what is expected
Fosters inclusion and embraces diversity
Takes feedback as an opportunity to grow
Works smart, organized and has a strategy to achieve goals
Plans tasks carefully, pro-active and organized
Client obsessed and creates opportunities to connect in meaningful ways, building lasting relationships
Has integrity and actions match words

Job Responsibility

Attend and participate in all Operations meetings and events
Conduct regular tours of the residences and make recommendations for changes as well as note deficiencies and ensure corrective action is taken
Meet on a regular basis with all non-management employees
Develop profit improvement ideas, policies and procedures and implement them with approval of the Director of Residences
Assist in ensuring that all areas of the residences are appropriately staffed to handle demand periods and that staff are well trained, polite and conduct themselves in a professional manner
Ability to develop, with the aid of key personnel, strategies and programs to ensure attainment of the residential goals and objectives
Monitor resident satisfaction and send periodic surveys
Ensure all Four Seasons residence Policies and Procedures are followed
Conduct weekly Operations meetings to discuss operational challenges, opportunities and to improve or maintain an excellent communication flow
Monitor all standards in the residences to ensure they are in place and enforced

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Residences Concierge

The Residences Concierge will respond to a wide variety of homeowner, resident a...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

SPM level or above
2 to 3 years of experience working in a luxury hotel or residential environment will be preferred, or relevant experience working in other luxury/high service orientated environment
Essential skills in Microsoft applications, computer literate and property management systems are advantageous
Poses an affinity for guest service
Excellent personal presentation and interpersonal skills
Flexibility to work rotating shifts, weekends, and public holidays as required by hotel operations
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Must have the right to work in Malaysia

Job Responsibility

Handles all owner and resident interactions with the highest level of hospitality and professionalism, accommodating requests whenever possible
Processes packages, faxes, messages, mail and other items which may be either outgoing or incoming in an accurate and timely manner and keep track as necessary
Works harmoniously and professionally with co-workers and supervisors, handling additional requests as needed
Assures that desk collateral and information for residences, hotel, restaurants, museums, attractions, maps, and other local attractions are updated and current
Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with preferred vendors in these areas in order to provide information, ticketing, and reservations for owners, residents and guests
Utilizes a variety of software programs to accurately input special arrangements the owner, resident has made and to assure proper billing
Assists during all emergencies and will provide an updated list of residents, including disabled and elderly residents when necessary
Supports the Guest Services and Pool/Fitness Attendant positions as needed during peak times, or during higher-than-expected levels of business, as directed by Supervisors or Manager

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

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Residential Public Area Attendant

Job Description

Job Responsibility

Requirements

What we offer

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