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Residential Passenger Lift Contract Manager

United Kingdom, West London 36.59 - 46.84 GBP / Hour · Job Posted March 26, 2026
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Job Description

As the Lift Contracts Manager, you will oversee the maintenance, servicing, and compliance of a wide variety of lift and hoist equipment—spanning installations from the past five decades to modern systems. You will ensure all assets meet required standards, support new installations, and work directly with residents to deliver a high level of service. You will be a key point of contact across multiple teams, contractors, and stakeholders, ensuring safe, compliant, and efficient operation of all lift equipment.

Job Responsibility

  • Contract & Maintenance Management
  • Technical Expertise
  • Compliance & Regulations
  • Asset Management
  • Installation Support
  • Resident Engagement
  • Cross-department Collaboration
  • Performance Monitoring
  • Health & Safety

Requirements

  • Oversee the delivery of lift and hoist maintenance contracts
  • Apply strong technical knowledge to troubleshoot issues
  • Ensure full compliance with LOLER (Lifting Operations and Lifting Equipment Regulations)
  • Implement and monitor adherence to BS EN 81 standards
  • Manage a diverse portfolio of lifts and hoists of varying ages, manufacturers and technologies
  • Support new lift installations
  • Liaise directly with residents regarding maintenance schedules, service expectations, and issue resolution
  • Work closely with housing, repairs, compliance, procurement, and commercial teams
  • Assess contractor KPIs
  • Maintain rigorous safety standards and contribute to risk assessments, audits, and incident investigations

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