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As the Lift Contracts Manager, you will oversee the maintenance, servicing, and compliance of a wide variety of lift and hoist equipment—spanning installations from the past five decades to modern systems. You will ensure all assets meet required standards, support new installations, and work directly with residents to deliver a high level of service. You will be a key point of contact across multiple teams, contractors, and stakeholders, ensuring safe, compliant, and efficient operation of all lift equipment.
Job Responsibility:
Contract & Maintenance Management
Technical Expertise
Compliance & Regulations
Asset Management
Installation Support
Resident Engagement
Cross-department Collaboration
Performance Monitoring
Health & Safety
Requirements:
Oversee the delivery of lift and hoist maintenance contracts
Apply strong technical knowledge to troubleshoot issues
Ensure full compliance with LOLER (Lifting Operations and Lifting Equipment Regulations)
Implement and monitor adherence to BS EN 81 standards
Manage a diverse portfolio of lifts and hoists of varying ages, manufacturers and technologies
Support new lift installations
Liaise directly with residents regarding maintenance schedules, service expectations, and issue resolution
Work closely with housing, repairs, compliance, procurement, and commercial teams
Assess contractor KPIs
Maintain rigorous safety standards and contribute to risk assessments, audits, and incident investigations