Residential Lifestyle & Core Coordinator Job at Four Seasons (Los Angeles)

Job Description

The Residential Lifestyle & Core Coordinator supports the delivery of an exceptional Four Seasons residential experience through a blend of operational and community-focused responsibilities. Two days per week are dedicated to Food & Beverage support, including coordination of In‑Room Dining requests and departmental administration. The remaining three days focus on Community and Lifestyle programming—proposing, curating, and leading a refined calendar of resident‑only events and activities. This role plays an essential part in fostering connection, elevating daily living, and nurturing a vibrant residential community aligned with the Four Seasons brand.

Job Responsibility

Community & Lifestyle Programming: Collaborate with management to support and execute the strategic vision for the Community and Lifestyle program
Build and maintain the annual Lifestyle Calendar as part of the annual business plan
Prepare quarterly programming calendars in advance, highlighting both resident and employee events
Cultivate and maintain local, regional, and national partnerships to enhance and diversify resident programming
Develop and coordinate resident event offerings, including sourcing guest speakers, partners, and experiential organizations
Manage all event logistics such as invitations, confirmations, timelines, and post‑event recaps
Create and design printed collaterals, including menus, name cards, and other event materials
Prepare Banquet Event Orders for in‑unit and resident events and submit purchase orders as required
Monitor resident satisfaction and address service concerns with care, urgency, and professionalism
Perform additional programming and operational projects, as assigned by management
Resident Communication & Engagement: Manage resident communication through the mobile app, monthly newsletters, and Golden Home
Respond to resident inquiries related to events, hours of operation, and points of contact
Communicate with residents through approved messaging platforms in an engaging and timely manner
Coordinate special requests and assist with reservations for dining, transportation, and amenities
Food & Beverage Support: Utilize Micros POS to ring sales, print checks, close checks, and complete daily closing reports
Support In‑Room Dining operations by coordinating delivery of items to resident units with accuracy and elevated presentation
Provide thoughtful menu suggestions and alternatives upon request
Run daily Food & Beverage reports to support cost control initiatives and overall operational performance
Operational Administration: Compile, track, and manage event budgets in partnership with Residential Leadership
Utilize systems such as HotSOS to run reports and coordinate communication with internal departments
Answer phone calls and mobile app requests in a friendly, efficient, and professional manner
Uphold and comply with all Four Seasons Work Rules and Standards of Conduct as outlined in EmPact

Requirements

1–2 years of Food & Beverage service experience preferred
Excellent reading, writing, and verbal communication skills in English
Strong computer proficiency, including Microsoft Office Suite
experience with Canva, Adobe Illustrator, or similar design tools is a plus
Ability to multitask in a fast‑paced environment while managing competing priorities
Strong problem‑solving abilities and sound judgment in challenging situations
Knowledge of food preparation, order timing, and luxury‑level service presentation standards
Ability to network within hospitality, culinary, cultural, fashion, travel, and wellness industries
Confidence in planning and executing special events, from concept through post‑event evaluation
Ability to anticipate challenges and develop creative, proactive solutions
Exceptional attention to detail and diplomacy consistent with Four Seasons service culture
A creative mindset with enthusiasm for curating engaging residential experiences
Ability to work both independently and collaboratively within a diverse team
Flexibility to work a varied schedule, including evenings, weekends, and holidays

What we offer

Comprehensive insurance offerings
401(k) Retirement Savings Plan
Excellent training and development opportunities
Exclusive discount & travel programs with Four Seasons Hotels and Resorts
Complimentary employee meals

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Residential Lifestyle & Core Coordinator

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