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Working within a busy and collaborative Residential Lettings team, we are looking for a professional, personable and motivated person to join our team as a Lettings Negotiator. The successful candidate will be expected to work at the highest standard and be committed to delivering outstanding customer service to both tenants and landlords.
Job Responsibility:
Speaking with potential tenants, assessing what their exact needs and requirements are and building rapport
Promoting properties
Arranging and overseeing viewings of properties for potential tenants
Speaking with landlords and other parties involved in the rental
Answering queries from clients and potential clients via email, telephone
Negotiating between property owners and potential tenants to find a mutually beneficial agreement
Explaining the tenancy applications, referencing/progressing of application, arranging signing of agreements
Organising the payment of money due
Troubleshooting when problems arise
Keeping administrative systems up to date
Adhering to the relevant guidelines set by law at all times
Requirements:
At least two year’s industry experience
Up to date with trends in the local residential lettings market
Customer/client management
Strong communication skills
Strong attention to detail
Organised
Driven/Ambitious
Work well under pressure
Ability to work independently as well as a team player
Confident
Proactive/self-starter
Willingness to learn
Strong work ethic
Punctual
Approachable
Professional
Candidates require a full clean driving licence
Must be eligible to work in the United Kingdom
Nice to have:
Previous experience is preferred
Knowledge of the local area would be a distinct advantage
What we offer:
23 days holiday, rising to 25 days in the third holiday year plus Public Bank Holidays