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Residential Lettings Negotiator

United Kingdom, Stanway · Job Posted March 26, 2026
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Job Description

Working within a busy and collaborative Residential Lettings team, we are looking for a professional, personable and motivated person to join our team as a Lettings Negotiator. The successful candidate will be expected to work at the highest standard and be committed to delivering outstanding customer service to both tenants and landlords.

Job Responsibility

  • Speaking with potential tenants, assessing what their exact needs and requirements are and building rapport
  • Promoting properties
  • Arranging and overseeing viewings of properties for potential tenants
  • Speaking with landlords and other parties involved in the rental
  • Answering queries from clients and potential clients via email, telephone
  • Negotiating between property owners and potential tenants to find a mutually beneficial agreement
  • Explaining the tenancy applications, referencing/progressing of application, arranging signing of agreements
  • Organising the payment of money due
  • Troubleshooting when problems arise
  • Keeping administrative systems up to date
  • Adhering to the relevant guidelines set by law at all times

Requirements

  • At least two year’s industry experience
  • Up to date with trends in the local residential lettings market
  • Customer/client management
  • Strong communication skills
  • Strong attention to detail
  • Organised
  • Driven/Ambitious
  • Work well under pressure
  • Ability to work independently as well as a team player
  • Confident
  • Proactive/self-starter
  • Willingness to learn
  • Strong work ethic
  • Punctual
  • Approachable
  • Professional
  • Full clean driving licence
  • Must be eligible to work in the United Kingdom

Nice to have

Knowledge of the local area

What we offer

  • 23 days holiday, rising to 25 days in the third holiday year plus Public Bank Holidays
  • Complimentary birthday day off
  • Pension
  • Life Insurance
  • Medical Cash Plan

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