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Our client is seeking a motivated Residential Leasing Assistant to support a multi‑property residential portfolio in a fast‑paced environment. This role is focused on guiding prospective residents through the leasing process while also supporting day‑to‑day property operations and delivering an excellent resident experience in compliance with Fair Housing standards.
Job Responsibility:
Conducting in-person and virtual apartment tours, responding to inquiries, and following up on leads to drive occupancy
Assisting with rental application preparation, reviewing income documentation, and ensuring accuracy prior to screening
Coordinating move-in requirements, including payments, utilities, renter’s insurance, and lease documentation
Supporting new residents during move-in and assisting current residents with lease-related questions, transfers, and general inquiries
Collaborating with maintenance and property teams to facilitate access, service requests, and daily operations
Providing front-office support by greeting walk-ins, answering phones, and assisting the leasing team as needed
Requirements:
2+ years of apartment leasing, rental application processing, or real estate sales experience
Familiarity with income verification documents and electronic lease agreements
Experience with property management and CRM systems (Yardi preferred)
Strong customer service, sales, communication, and organizational skills