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Are you a highly proficient Plumber ready to step into a leadership role managing complex residential service and repair jobs? We are seeking an expert with a required Connecticut P-2 license to provide top-tier diagnostics, deliver superior repairs, and mentor junior technicians. If you are focused on technical mastery and delivering the best customer service, join our winning team! In your role as the Residential Lead Plumber, you will be the primary technical expert responsible for diagnosing, repairing, and maintaining a wide variety of residential plumbing systems. You will lead by example in the field, ensuring all service work meets the highest standards of quality, efficiency, and code compliance.
Job Responsibility:
Lead and execute advanced diagnostics, repairs, and maintenance on all residential plumbing systems, including water heaters, fixtures, drain cleaning, re-piping, and sewer lines
Act as the senior technical resource on the service team, providing expert guidance and mentorship to less experienced technicians during complex service calls
Ensure all service work adheres strictly to local plumbing codes, industry standards, and safety protocols
Provide exceptional customer service by clearly explaining system issues, repair options, and upgrade solutions to homeowners
Utilize company-provided iPad and smartphone for efficient service documentation, work order management, and professional communication
Ensure the company vehicle is fully stocked, organized, and properly maintained
Complete all service-related paperwork accurately and promptly, including closeout documents and detailed reports
Requirements:
3-5 years of experience in residential service plumbing and repair
P-2 (Plumbing and Piping Limited) License is REQUIRED
Demonstrated experience in taking ownership of jobs, providing high-level diagnostics, and leadership or mentoring
Strong technical knowledge of residential plumbing systems, including water, waste, and vent systems
Proficiency with technology, including using an iPad and company smartphone for daily job management
Must have a valid driver’s license and maintain a clean driving record
What we offer:
Company Phone and iPad provided for efficient job management
A stable work environment where your leadership is valued
Continuous professional training and development opportunities
Medical, dental, and vision insurance
Long-term disability, short-term disability, and company-paid life insurance