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Comcast Advertising Logo Comcast Advertising · IT - Administration

Residential Installation & Service Technician

United States, Glade Spring Employment contract 18.20 USD / Hour · Job Posted June 10, 2026
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Job Responsibility

  • Performs installations and changes of service
  • Completes all customer interactions as required
  • Performs service calls
  • Troubleshoots the drop from the tap to the customer's equipment
  • Assesses and designs basic home networks
  • Completes associated record keeping
  • Determines acceptability of service by reviewing and confirming quality of service
  • Provides customer education on products and services
  • Cleans, maintains and stocks vehicle and equipment
  • Reports need for vehicle repair or service
  • Reports any accidents, losses, injuries, or property damage
  • Reconciles with warehouse regarding issued CPE
  • Properly operates and maintains installation tools, technology, and equipment
  • Demonstrates ability to navigate digital tools
  • Obtain and maintain appropriate licensing
  • Uses sound judgment in decision-making
  • Performs jobs from high places
  • Manipulates objects such as pens, keyboard, mouse, connectors, fasteners, wire
  • Lifts and carries loads of 70 lbs. or more
  • Works in confined spaces
  • Works while standing 50-70% of the time
  • Works near power lines and electricity
  • Works in areas with exposure to moderate noise levels
  • Works within manufacturer's rated weight capacity for all equipment
  • Drives company vehicle
  • Effectively communicates with customers and co-workers
  • Uses close vision, peripheral vision and ability to adjust focus
  • Works in various weather conditions
  • Works weekends, 10-hour days, and mandatory overtime
  • Meets or exceeds established goals and performance metrics
  • Regular, consistent and punctual attendance
  • Other duties and responsibilities as assigned

Requirements

  • Customer-Focused
  • Professional Etiquette
  • Technical Knowledge
  • Adaptability
  • Self Motivation
  • Communication
  • Critical Thinking Problem Solving
  • Resilience
  • High School Diploma / GED
  • Valid driver's license
  • Ability to climb poles and roofs with proper equipment
  • Ability to lift and carry loads of 70 lbs. or more
  • Ability to work in confined spaces
  • Ability to work in various weather conditions
  • Ability to work nights and weekends
  • Ability to complete required training and pass certification tests within specified timeframe

What we offer

  • Paid Time off
  • Physical Wellbeing
  • Financial Wellbeing
  • Emotional Wellbeing
  • Life Events + Family Support
  • Quarterly Bonuses
  • Paid Training
  • Comprehensive Benefits package effective Day 1, including Health, Dental, Vision
  • Highly Discounted Cable Services
  • 21 paid days off + 8 Company observed holidays
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