Residential Director Job at RISE Services (Salem)

Job Description

RISE is a non-profit organization that specializes in home and community-based support services for children and adults with developmental and other disabilities, children with mental health challenges, and aging adults. For over 30 years, our purpose has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession. RISE is currently seeking a creative and results-oriented Residential Director to oversee several group programs between Salem and Eugene. Our programs are located in Marion, Polk, Lane counties and this position can office out of our Salem / Eugene office. This role supervises our Assistant Directors in effectively supporting the individuals we serve. This position will require an eye for quality assurance and detail, strong leadership abilities, a high sense of urgency, reliable follow through, and a passion for serving our community. This position will have responsibilities in monitoring and improving our systems and processes around recruiting, program development and training. Strong interpersonal, relationship building, and networking skills are a must.

Job Responsibility

Provide leadership for the Residential Department through the implementation of the RISE Mission, Vision, and Values
Demonstrate respect, promote choice, maintain confidentiality, and promote the rights of people receiving support
Demonstrate knowledge regarding all RISE, State, and Federal policies, procedures, and regulations
Recruit, hire, train, coach, and directly supervise Assistant Directors
Provide mentoring and guidance to Assistant Directors in regards to managing their region and team, documentation, licensing compliance, and professional development
Provide support to subordinates in addressing high-level employee concerns, such as PIPs, terminations, and work with HR as needed to determine plans of action
Serve as a role model and resource, including demonstration of work duties, professional mannerisms, written feedback, problem solving, and training of employees
Maintain professional support and relationships with funding sources and other community partners
Assist in the development of and implement strategic plans in the Residential Department
Review and approve Licensing Plan of Improvement documents prior to submission to Licensing and set internal due dates for POI activities
Ensure that compliance issues in QA checks and licensing reviews are corrected and that the corrections are maintained
Lead the development of new program setup, including overseeing staff hiring and training at the Coordinator and DSP levels, and ensuring that all necessary documents, plans of support, medical orders, and tracking systems (including the MAR) are in place prior to entry
Visit all programs at least once per month to assess the condition of the home, residents, and the program
Manage major maintenance requests to ensure that homes are in good repair, clean, and safe

Requirements

A desire, interest and experience in working with people with disabilities or special needs required
Bachelor's degree in social services or related field or 4 years of supervisory experience in lieu
2 years of experience working in a group home setting required
2 years of experience in department management and staff supervision required
Familiarity with the developmental disability system and individuals with developmental disabilities (education and/or experience), including person-centered services
Familiarity with medical and psychological terminology, teaching principles, human behavior or principles of psychology
Knowledge of leadership practices, budgetary oversight, and resource allocation
Strong multi-tasking, communication and problem solving skills
Ability to communicate effectively in writing using accurate grammatical form and able to read and interpret written information
Self-starter with the ability to work with minimal supervision is a must
Detail-oriented and able to work with and abide by state and organizational rules and policies
Required to pass Oregon Intervention Systems, CPR, and First Aid classes while employed and complete renewals
Weekly travel to various programs and offices in assigned locations
Occasional overnight travel
Ability to pass and maintain an approved a criminal background check
Have and maintain a valid driver's license and good driving record

What we offer

Competitive pay
Flexible schedule
Meaningful Work
Employee Assistance Program
Premium Holiday Pay
Educational Assistance
Mileage Reimbursement
Retirement Plan with company match
Medical/Dental/Vision
HSA/FSA
Short & Long Term Disability
Life Insurance
Vacation/Sick
15 Paid Holidays
Paid Parental Leave
Paid Bereavement Leave
Tenure Bonuses

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