Residential Concierge Job at Four Seasons (Toronto)

Night Concierge

Temporary Night Concierge position at a high-end residential development in Wolv...

Location

United Kingdom , Wolverhampton

Salary:

13.59 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Excellent communication and customer service skills
Previous experience in concierge, security, or front-of-house roles
Smart appearance and a proactive attitude
Ability to work independently during night hours

Job Responsibility

Provide a warm and professional welcome to residents and guests
Monitor CCTV and conduct regular site patrols
Manage deliveries and access control
Respond calmly and effectively to any incidents or emergencies

What we offer

Weekly pay with competitive rates
Access to exclusive roles with top-tier clients
Supportive consultants who care about your career
Opportunities to gain experience and build your CV
Holiday pay and optional pension scheme

Fulltime

Residences Senior Concierge

The Four Seasons Private Residences Bangkok at Chao Phraya River is looking for ...

Location

Thailand , Bangkok

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Passion for excellence
Expertise in Residential Concierge
Proven leadership experience
Firm knowledge of the area
Extremely organized
Ability to multi-task
Valid work authorization for Thailand

Job Responsibility

Act as a Shift Leader managing the daily operations of the Residential Front Office
Check daily shift checklists
Assist Concierge Supervisor in planning the staff roster
Assist with the Residential On-boarding process
Ensure financial and credit procedures are followed
Support following up on overdue utilities payment and assessment fees
Actively manage Housekeeping and Engineering A la Carte Services
Take action in matters related to safety, security, satisfaction and well-being of residents and employees
Respond to residential complaints
Handle all resident interactions with the highest level of hospitality and professionalism

What we offer

Be part of a cohesive team with opportunities to learn, grow and develop
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Overnight Residential Services Attendant

The Part Time Overnight Residential Services Attendant is responsible for creati...

Location

United States of America , Nashville

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Prior experience in luxury hospitality, residential services, concierge, or guest-facing roles preferred
Strong interpersonal and communication skills with a high level of professionalism
Ability to work independently and remain calm and attentive during overnight hours
Basic computer proficiency and comfort using multiple systems
Flexibility to work overnight shifts, including weekends and holidays

Job Responsibility

Provide exceptional overnight hospitality to residents and their guests, handling requests and resolving concerns with professionalism and discretion
Greet residents and guests warmly, using names whenever possible, and escort guests to residences as required
Receive, log, store, and distribute mail, packages, and deliveries accurately and efficiently
Respond promptly to resident inquiries regarding residential and hotel services, hours of operation, and key personnel
Ensure the safety and security of the Residences by monitoring access points, conducting regular walkthroughs, and responding appropriately to emergencies, alarms, 911 calls, and weather alerts
Maintain up-to-date knowledge of local dining, attractions, cultural events, and activities, providing thoughtful recommendations as needed
Coordinate personalized recognition of residents’ special occasions when applicable
Utilize designated software systems to document requests, manage deliveries, and ensure accurate billing
Work collaboratively and professionally with colleagues and supervisors to support overnight operations
Adhere to Four Seasons Category One and Category Two Work Rules, standards, and codes of conduct at all times

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Additional property-specific benefits

Parttime

Resident Services Assistant

The Residential Page plays an essential role in ensuring an exceptional living e...

Location

United States of America , Denver

Salary:

23.50 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School Graduate
Professional and courteous attitude
deals effectively with all levels of internal and external contacts
Ability to promote positive relationships with all unit owner
Ability to focus attention on details be well organized and follow up
Ability to work with minimal supervision
Ability to work cohesively with other departments as part of a team
Ability to maintain confidentiality of unit owner information and designated data
Ability to be a clear thinker who can remain calm in pressure situations
Ability to ascertain unit owner’s needs and comply with such to ensure satisfaction

Job Responsibility

Assist residents with door, luggage, transportation requirements, parcels, groceries, etc.
Provide information regarding hotel events, outlets and amenities
Answer telephones at the residence’s concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
Perform any special projects deemed necessary by your direct supervisor/concierge or the Residential Manager
Utilizes a variety of software programs to accurately input special arrangements (i.e. Engineering and Housekeeping requests) the resident has made and ensures coordination with outside service provider for direct billing
Updates homeowner profiles with any relevant information
Manage and provide access to the building(s) and units with all vendor/contractor/resident’s service providers and visitors, based on advanced authorization, assists with vendor/contractor scheduling, verifies identity and provides appropriate residence access for vendor/contractors and resident’s service providers
Controls entry doors and elevator/lift access
Assists Residential Concierge with responsibilities and duties in their absence or due to heavy volume periods

What we offer

Medical, dental, and vision insurance
Paid Time Off and Holiday pay
Discounted RTD Flex Pass for employees
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team

Fulltime

New

Seaway Residential Concierge

The Seaway Residential Concierge position is part of the Residence team, and pro...

Location

United States of America , Miami Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Previous experience in a luxury residential property
A strong knowledge of the city, and the ability to match recommendations to the residents’ expectations
Attention to detail, and a commitment to successful execution of requests
US work authorization is required

Job Responsibility

Efficiently manage the front desk operation including
welcoming homeowners and their guests, directing vendors, deliveries and outside services, handle phone inquiries and communicate with leadership on priorities and residents’ requests and feedback
Remain current on what activities are available in the city, i.e. theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. Establish close contacts to provide information, ticketing, reservations, etc. for residents
Coordinate with the hotel for any resident request for services, reservations, or guest accommodations. Ensure clear communication between the hotel team and Seaway Residence team to give a seamless experience for the residents

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Fulltime

New

Residence Services Attendant

The Residential Services Attendant is an integral part of the Residential Servic...

Location

Canada , Toronto

Salary:

20.24 CAD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent personal presentation and interpersonal skills
Attention to detail
Ability to multi task
Excellent communication skills and command of the English language
Ability to stand outside for the majority of the shift
Ability to lift at least 60lbs
Warm welcoming smile
Positive attitude
Knowledgeable about the local area
1-2 years previous experience in a Guest Services role in a High End Residential or Hotel operation

Job Responsibility

Greet each resident and visitors upon arrival and departure to the residences
Load and unload all packages from vehicles
Assist residents and their guests with general inquiries about the local area
Transport packages, dry cleaning, groceries etc. to the residences
Newspaper delivery
Assist the Residential Concierge when needed

What we offer

Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
Complimentary meal per shift in employee dining room, OASIS
Complimentary dry cleaning of uniforms
Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
Monthly Employee Recognition celebrations and Bi-Annual Employee Parties

Parttime

Seaway Residential Bellman

Enhance the residential experience by ensuring seamless exceptional service deli...

Location

United States of America , Miami Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Professional and courteous attitude
deals effectively with all levels of internal and external contacts
Experience in luxury hospitality
Fluent English

Job Responsibility

Enhance the residential experience by ensuring seamless exceptional service delivery
fostering a secure and welcoming environment
integrate the roles of doorman/page and runner
provide top-tier assistance, from welcoming residents and guests to managing deliveries and running errands
respond to all requests in a timely and efficient manner set forth by our core standards
flexible in handling other duties related to Residential Concierge department

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Fulltime

Residential Services Manager

The Residential Services Manager responds to a wide variety of homeowner request...

Location

Mexico , La Ribera

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Fluency in both Spanish and English is required
Bachelor’s degree in Hospitality Management, Business Administration, Property Management, or a related field (preferred)
3–5 years of experience in hotel/resort operations, property management, or residential services
Proven experience in guest relations, concierge services, or facilities management is highly desirable
Previous leadership or managerial experience overseeing teams such as housekeeping, maintenance, and concierge
A minimum of 2 years of experience in luxury residences or a similar high-end environment is considered an asset
Proficiency in Opera System is required
Strong computer skills, with the ability to effectively operate property management and guest service systems
Excellent interpersonal and communication skills, with the ability to engage effectively with guests and team members
High level of cross-cultural sensitivity and a strong customer service orientation

Job Responsibility

Ensure high-quality service and satisfaction for resort residents and long-term guests
Address resident inquiries, requests, and complaints promptly and professionally
Oversee housekeeping, maintenance, and security for residential accommodations
Ensure all residential areas are clean, well-maintained, and meet safety standards
Manage budgets for residential services, including maintenance, staffing, and amenities
Oversee billing, rental agreements, and financial transactions related to residential services

What we offer

Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
Shuttle service from San Lucas and San Jose del Cabo to the resort
Complimentary Dry Cleaning for Employee Uniforms
In-house training workshops for line and management employees
Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Fulltime

Residential Concierge

Four Seasons

Location:
Canada , Toronto

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Description:

Job Responsibility:

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